Sales Executive

Drift Bridge Group; Epsom; On-site; GBP 26,000 - 42,000; Full time

Benefits offered by this job

Referral payments

Occupational health

Bonus plans

Vehicle benefits

Discounted servicing

Birthday off

Pension scheme

Life assurance

Cycle to work

Company discounts

Long service benefits

24/7 support

Job summary

Drift Bridge Group's Drift Bridge Volkswagen in Epsom, UK is seeking a dynamic Sales Executive to guide customers through the car-buying journey, offer expert advice, and deliver a seamless service.

The role requires a customer-focused, sales-driven approach with a UK driving license and comfort in vehicle demonstrations. This is a growth opportunity within a long-established family-run dealer group offering professional development.

Qualifications

• Excellent communication and interpersonal skills for face-to-face and phone interactions.
• Proven track record of meeting or exceeding sales targets in a retail or automotive environment.
• Customer-focused approach with the ability to build rapport quickly.
• Strong organisational skills to manage multiple tasks and accurate sales documentation.
• Team-oriented mindset and willingness to collaborate across departments.
• Comfort with using digital tools for presentations, communication, and record-keeping.

Responsibilities

• Engage customers and provide a warm, personalised experience throughout the car-buying journey.
• Follow the established sales process and comply with FCA regulations and internal procedures.
• Demonstrate vehicles, conduct test drives, and highlight key features and benefits.
• Pursue sales opportunities through follow-up with existing customers and new leads.
• Complete all sales paperwork accurately and communicate next steps including finance options.
• Maintain strong relationships with customers through regular follow-up and post-purchase support.
• Assist with vehicle part-exchange appraisals in collaboration with sales management.

Skills

Excellent communication

Sales driven

Customer-centric

Organised and detail-oriented

Team player

Technical savvy

Professionalism

Tools

CRM systems

Vehicle demonstrations

Job description

Sales Executive Drift Bridge Volkswagen

Job Title: Top Performing Sales Executive

Location: Drift Bridge Volkswagen

About the Role: We are seeking a dynamic and driven Sales Executive to join our expanding team at Drift Bridge Volkswagen. This role is integral to our dealership's success, offering an opportunity to represent a leading automotive brand while delivering an exceptional customer experience. As a Sales Executive, you will be responsible for guiding customers through their car-buying journey, from initial enquiry to final handover, ensuring they receive expert advice and a seamless service. This position is ideal for someone with a passion for sales, whether you come from a retail background or have experience in the automotive industry.

Key Responsibilities

• Customer Engagement: Provide a warm and personalised experience to all customers, understanding their needs and preferences to recommend suitable vehicles.
• Sales Process Management: Follow the established sales process, ensuring compliance with company values and industry regulations.
• Product Demonstration: Conduct vehicle demonstrations, including test drives, highlighting key features and benefits to potential buyers.
• Prospecting and Follow-Up: Actively pursue sales opportunities through follow-up with existing customers and prospecting new leads.
• Sales Administration: Accurately complete all sales paperwork and ensure timely communication of the next steps to the customer, including finance options, part-exchange details, and delivery arrangements.
• Customer Relationship Management: Maintain strong, long-term relationships with customers through regular follow-up and providing ongoing support post-purchase.
• Vehicle Appraisal: Accurately appraise vehicles for part-exchange, collaborating with the sales management team to obtain valuations.
• Regulatory Compliance: Ensure all sales are conducted in accordance with FCA regulations and internal procedures.

About You: We are looking for a motivated Sales Executive who thrives in a fast-paced environment. You should possess a passion for delivering outstanding customer service. Your ability to build rapport, coupled with a competitive edge and a keen eye for detail, will be crucial to your success in this role. A full UK driving license is essential, as you will need to drive and demonstrate a range of vehicles.

Skills And Attributes

• Excellent Communication: Strong face-to-face and telephone communication skills, with the ability to engage effectively with customers of all backgrounds.
• Sales Driven: Ambitious and goal-oriented, with a proven track record of meeting or exceeding sales targets.
• Customer-Centric: A passion for providing top-tier customer service, ensuring each customer feels valued and supported throughout their buying journey.
• Organised and Detail-Oriented: Ability to manage multiple tasks efficiently, maintaining accuracy in all sales documentation and processes.
• Team Player: Collaborative mindset, willing to work closely with colleagues to achieve overall business goals.
• Technical Savvy: Comfortable with using digital tools and platforms for sales presentations, customer communication, and record-keeping.
• Professionalism: Well-presented, reliable, and committed to upholding the company's reputation for excellence.

About The Company

Founded in 1936 by the Frost family, Drift Bridge Group has grown from a single Epsom-based showroom into a multi-franchise, family-run dealer group.

Now in its third generation of family ownership, Drift Bridge Group remains a privately owned business, supplying new and used Audi, Honda, Volkswagen and Škoda vehicles, with Geely joining the group in 2026. Alongside vehicle sales, we provide full aftersales support and operate TPS branches in Chessington, Croydon, Brighton and Guildford.

Our family-focused values shape the way we do business, ensuring our customers and our people are treated with equal respect. We aim to create an environment where everyone feels part of the team, with a welcoming atmosphere and consistent service across all our sites.

We offer stability, clear expectations, and opportunities to grow. Teamwork matters here, and every role makes a difference. Join Drift Bridge Group and be part of a business that continues to evolve while staying true to its family-run values.

Benefits

• Employee Recruitment Referral Payments: Earn extra rewards by referring talented individuals to join our team.
• Occupational Health Services: We prioritise your health and well-being, providing services to ensure a supportive and healthy work environment.
• Bonus Plans: Unlock your potential with enticing bonus plans tailored for eligible positions, rewarding your hard work and dedication.
• Exclusive Vehicle Benefits: Enjoy the opportunity to drive a new car with short-term contracts, fixed monthly payments, and zero deposits. Additionally, benefit from significant discounts on new and used cars.
• Discounted Servicing and Parts: Maintain your vehicle affordably with employee-exclusive discounts on servicing, parts, and accessories.
• Increased Holidays with Service: Celebrate your dedication with holidays that increase with each year of service.
• Birthday Off: Enjoy a special day off on your birthday, because your milestones matter to us.
• Company Pension Scheme: Secure your financial future with our robust pension plan.
• Life Assurance: Benefit from comprehensive life assurance for members enrolled in our pension scheme, ensuring financial support for your loved ones.
• Cycle to Work Scheme: Embrace a healthier lifestyle with our Cycle to Work Scheme, offering cost savings on a new bike.
• Company Discounts: Unlock special savings on a variety of products and services as a token of appreciation for being part of our team.
• Long Service Benefits: Recognise and reward your commitment to our company over the years with special perks and acknowledgments.
• 24/7 Employee Support: Access round-the-clock assistance from trained specialists, providing comprehensive support for emotional well-being, mental health, legal guidance, physical wellness, and financial advice.

At Drift Bridge Volkswagen, we value diversity and are committed to providing equal opportunities for all employees. We encourage applications from all qualified individuals, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Join us and be part of a team where your skills and dedication are recognized and rewarded. If you are ready to take your career to the next level, apply today!

Location Drift Bridge Volkswagen, Epsom, KT17 3LA

Salary Competitive Salary + OTE

Apply for the Role Today.

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