Sales Executive

Group 1 Automotive; East Grinstead; On-site; GBP 22,000 - 26,000; Full time

Job summary

A national automotive retail group is seeking a Sales Executive at their Kings Lynn location. The role involves guiding customers through the vehicle purchasing process, maintaining product knowledge, and providing outstanding customer service. Ideal candidates have sales experience, strong organizational skills, and a valid UK driving license. The company offers a competitive salary, numerous perks, and opportunities to progress within a growing team.

Benefits

33 days of annual leave

Exclusive retail discounts

Pension scheme

Flexible working options

Training and development opportunities

Qualifications

• Experience in a sales or customer service role with target achievement.
• Ability to deliver excellent customer service with enthusiasm.
• Valid UK driving license is required.

Responsibilities

• Guide customers through the vehicle purchasing journey.
• Prospect for new customers via telephone and maintain enquiry database.
• Maintain in-depth product knowledge through training.

Skills

Sales experience

Customer service skills

Organizational skills

Listening skills

Communication skills

Job description

Overview

Sales Executive - Mercedes-Benz Kings Lynn at Group 1 Automotive. Location: King’s Lynn, Norfolk. Contract: Permanent, Full-time.

Salary: £24,000 (uncapped earnings). Fun, exciting, rewarding work. Working with world-class brands, you’ll deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across sites and brands, with opportunities to progress.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone
• Life assurance with the option to increase cover
• We\'re open to flexible working options - just ask

What you'll do day to day

• Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
• Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
• Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
• Recommend suitable add-on products that align with customer needs and preferences
• Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
• Deliver outstanding customer service that fosters loyalty and encourages referrals

Helpful skills and qualifications

Don\'t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team\'s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don\'t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7,000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. You don\'t need to love cars to work with us – just share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that underpin all we do: Respect, Integrity, Transparency, Teamwork, and Professionalism. These principles guide every member of our team in our business functions, customer interactions, and community engagement.

Group 1 Automotive