Sales & Events Manager

Fuller's; City Of London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Discount on meals & drinks

Tips paid weekly

Healthcare cash plan

Wagestream access

Staff discounts at Fuller’s pubs/hotEL

Job summary

Fuller’s in London’s City, Tokenhouse, seeks a proactive Events Manager to relaunch the venue post-refurbishment, attract guests, and develop event concepts. You’ll lead private and corporate events, coordinating from enquiry to delivery and ensuring top-quality execution.

You will drive new business, manage bookings, and deliver events to the highest standard, contributing to Fuller’s hospitality excellence across its pubs and hotels.

Qualifications

• Strong customer focus and commercial awareness.
• Excellent organisation and time management skills.
• Understanding of the operational running of events.
• Great communication and people skills.
• Creative approach to problem-solving.
• High attention to detail.
• Ability to meet tight deadlines and manage multiple projects.
• Good negotiation, sales and marketing skills.

Responsibilities

• Execute pre-booked strategy and targets.
• Deliver pre-booked revenue and covers targets.
• Drive additional business via outbound activity.
• Manage booking systems and customer records.
• Provide performance reports as required.
• Oversee social media and online presence for events.
• Identify key event opportunities to grow business.
• Ensure high standards in delivery of bespoke events.

Skills

Customer focus

Organisation

Communication

Negotiation

Sales & marketing

Problem solving

Tools

Collins system

Atreemo

Tonic system

Job description

Join Fuller’s: Where the true you thrives anddiversity is embraced. At Fuller’s we don't just offer jobs, we invite you tocelebrate your authentic self. Our four core values – doing things the rightway, being part of the family, celebrating individuality and always asking what’snext? – define the essence of who we are.

The Tokenhouse is a busy two-floor venue in the heart of Moorgate,with an exciting refurbishment planned. This is a fantastic opportunity to playa key role in relaunching the business, attracting new guests, growing eventales, and establishing the venue as a leading destination in the City.

We're looking for a proactive and creative Events Manager who cangenerate fresh reasons for guests to visit, whether through private events,corporate functions, seasonal campaigns, or new event concepts. You'll beresponsible for driving new business, managing bookings from enquiry todelivery, and ensuring every event is executed to the highest standard whilesupporting the successful reopening of the pub post-refurbishment.

What wecan offer you:

• Anexciting variety of career paths: Explore a wide range of roles and careerpaths across our pubs and hotels.
• Supportiveenvironment: We put people first and strive for a collaborative and trustingatmosphere where everyone is valued.
• Continuousgrowth: Engage in learning and development programs to fuel your personal andprofessional growth.
• 25%discount on food and drink, across all our pubs and hotels for you and yourfriends and family. Increasing to 30% after one year, 35% after three years and40% after five years.
• A fairshare of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discountedhotel stays at hotels in the Fuller’s Family
• Accessto ‘My Fuller’s’ – our online benefits platform where you can make savings at100s of retailers and access discounted gym memberships, cinema tickets andmuch more.
• HealthcareCash Plan – after one year with us you will have access to a 24-hour GP serviceand the ability to claim your money back for dentist and eyecare appointments.
• Fullinduction and training
• Theoption to receive up to 35% of your earnings as you earn them with Wagestream.This means you won’t always need to wait until payday.

What is the role of a Sales & Events Manager:

• Effectively execute pre-booked strategy.
• Deliver pre-booked revenue and covers targets.
• Drive additional business via outbound activity.
• Manage Collins, Atreemo & Tonic systems.
• Maintain accurate customer records and provide performance report as required.
• Execute social media platforms and online presence plan (including website & listings).
• Investigate the market and identify key event opportunities to drive more business.
• Boost conversion rate through quick and clear customer communication.
• Create and support delivery of bespoke events across the year.
• Recruit, train and develop sales & events coordinator (where applicable).
• Provide excellent customer service both in person and via email/phone.
• Communicate effectively with teams to ensure the successful delivery of bookings

What Skills would we like you to have?

• Strong customer focus and commercial awareness.
• Excellent organisation and time management skills.
• Understanding of the operational running of the business/events.
• Great communication and people skills.
• Creative approach to problem-solving.
• High attention to detail.
• Ability to meet tight deadlines and work on multiple projects.
• Good negotiation, sales and marketing skills.