Sales & Events Lead - Bespoke Experiences

Fuller's; Stroud; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25% discount on food and drink

Tips paid weekly

Healthcare plan

Induction and training

Wagestream access

Discounted hotel stays

My Fuller’s platform access

Job summary

Fuller’s is seeking a Sales & Events Manager for The Bear on Rodborough Common. You will execute pre-booked strategy, deliver revenue and event targets, and drive new business through outbound activity.

You will manage systems, maintain records, deliver bespoke events, train staff, and ensure excellent customer service. A passion for hospitality, strong organizational and negotiation skills are essential.

Qualifications

• Strong customer focus with commercial awareness.
• Excellent organisation and time management skills.
• Understanding of the operational running of events.
• Great communication and people skills.
• Creative approach to problem-solving.
• High attention to detail and accuracy.
• Ability to meet tight deadlines and manage multiple projects.
• Good negotiation, sales and marketing skills.

Responsibilities

• Effectively execute pre-booked strategy.
• Deliver pre-booked revenue and covers targets.
• Drive additional business via outbound activity.
• Manage Collins, Atreemo & Tonic systems.
• Maintain accurate customer records and provide performance report as required.
• Execute social media platforms and online presence plan (including website & listings).
• Investigate the market and identify key event opportunities to drive more business.
• Boost conversion rate through quick and clear customer communication.
• Create and support delivery of bespoke events across the year.
• Recruit, train and develop sales & events coordinator (where applicable).
• Provide excellent customer service both in person and via email/phone.
• Communicate effectively with teams to ensure the successful delivery of bookings.

Skills

Customer focus

Organisation & time management

Operational know-how

Communication skills

Creative problem-solving

Attention to detail

Deadline-driven

Sales & marketing skills

Job description

Fuller’s is seeking a Sales & Events Manager for The Bear on Rodborough Common. You will execute pre-booked strategy, deliver revenue and event targets, and drive new business through outbound activity.

You will manage systems, maintain records, deliver bespoke events, train staff, and ensure excellent customer service. A passion for hospitality, strong organizational and negotiation skills are essential.