Sales Engineer (f/m/d)

Edmund Optics; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

Edmund Optics is seeking a Product Support Engineer fluent in German to join their customer support team. This role offers the opportunity to assist customers with product selections and improve user experience. With competitive salary and benefits, you'll play a key role in driving innovation in optics across Europe.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Subsidized gym membership

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Bachelor's degree preferably in Optics, Photonics, Physics, or Electrical Engineering.
• Fluent in German and English.
• Strong communication and problem-solving skills.

Responsibilities

• Providing technical assistance and product recommendations.
• Handling customer inquiries.
• Collaborating with global teams on marketing initiatives.

Skills

Technical Assistance

Problem Solving

Communication

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a Product Support Engineer - German Speaker (f/m/d) based in York, UK, Mainz, Germany, or Lyon, France. In this role, you'll be a key player in our customer support team, serving as the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

We seek candidates with the following profile:

• Bachelor's degree in Science or Engineering, preferably in Optics, Photonics, Physics, or Electrical Engineering
• Fluent in German and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics and enjoy a competitive salary along with perks such as:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Subsidized gym membership
• Cycle to Work scheme / Jobbike program
• Company events

Apply now to be part of a passionate, forward-thinking team and help us shape the future of optics!