Sales Development Representative Team Lead

DELIVEROO; Manchester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a passionate UKI Sales Team Leader to drive growth and manage a dynamic team of Sales Development Representatives. This hybrid role, based in Manchester, involves overseeing outbound campaigns and ensuring a seamless partner experience. You will collaborate with regional teams to maximize sales opportunities while providing coaching and support to your team. With a focus on leadership and results, you will play a crucial role in enhancing partner relationships and achieving key performance metrics. Join a company that values diversity and offers comprehensive benefits, including competitive salaries, equity options, and professional development opportunities.

Benefits

Competitive salary

Up to 5% pension matching

Equity options

Free Deliveroo Plus membership

Generous annual leave

Healthcare options

Gym memberships

Parental leave

Remote work support

Professional development opportunities

Qualifications

• 2+ years in a Sales Leadership role with proven results.
• Experience in a contact center environment.

Responsibilities

• Manage SDRs to drive partner acquisition and sales opportunities.
• Create and analyze sales reports to develop actionable plans.

Skills

Sales Leadership

Negotiation Skills

Target-driven Environment

Education

Bachelor's Degree

Tools

Salesforce

High Velocity Sales Tools

Dialer Technology

Job description

Commercial

Manchester - Main Office

Permanent

Ready to apply?

Get started with your online application.

Not quite your dream role? Sign up to get notified when the right vacancy comes along.

The Team
The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners operating on the Deliveroo marketplace across several European markets, ensuring their growth and operational success. The SMB team manages the full partner lifecycle, from initial acquisition and onboarding to reactive support and proactive account management.

The Role
As a UKI Sales Team Leader, you will lead and manage a team of Sales Development Representatives (SDRs) focused on generating new restaurant sign-ups for the Deliveroo platform. Your primary responsibilities include overseeing outbound call campaigns to drive business growth, monitoring pipeline health, and maximizing sales opportunities.

You will ensure the team delivers a positive and seamless partner experience during onboarding. This role is vital for our continued growth and for enabling more SMB partners to maximize the benefits of our platform.

You will work in Manchester and report to the SMB Head of Sales. This is a hybrid role, requiring presence in the Manchester office three days a week.

What you'll do

1. Manage outbound SDRs to lead quality partner acquisition, generate new sales opportunities, and utilize Salesforce effectively to track pipelines.
2. Identify development needs within the SDR team, provide coaching to improve efficiency, and enhance performance.
3. Collaborate with Regional Sales Teams to share market insights and maximize sales opportunities.
4. Implement campaigns aligned with contact strategies that meet key performance metrics, including sales outcomes and partner experience.
5. Create and analyze sales reports, developing actionable plans based on performance data.
6. Participate in weekly and stakeholder meetings to update on team progress and performance.
7. Serve as an inspirational role model for the team.

You

This fast-paced role requires a passion for leadership and results, with the ability to handle objections effectively. You should enjoy working in a target-driven environment.

The essential skills include:

• At least 2 years of experience in a Sales Leadership role.
• Proven results in a contact center environment.
• Strong negotiation skills to guide partners effectively.

Preferred experience includes:

• Familiarity with Salesforce for customer management.
• Experience using High Velocity Sales tools.
• Knowledge of dialer technology, especially power and predicted dialers.

Workplace & Diversity

At Deliveroo, we value our people and prioritize their well-being. We offer comprehensive benefits covering health, family, finance, community, and growth. We embrace diversity and strive for an inclusive workplace where everyone can thrive, regardless of gender, race, sexuality, religion, or personal preferences.

Our benefits include:

• Competitive salary with potential bonuses and relocation support.
• Up to 5% pension matching.
• Equity options for eligible roles.
• Free Deliveroo Plus membership and team meals.
• Generous annual leave and volunteer days.
• Healthcare options, gym memberships, wellbeing apps, and other flexible benefits.
• Parental leave, remote work support, and professional development opportunities.