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Sales Development Representative

Synergy Technology Ltd

Sale

On-site

GBP 25,000 - 35,000

Full time

30+ days ago

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Job summary

A leading company in the software industry seeks a motivated Cold Caller to join their sales team. The role focuses on generating leads through outbound calls and requires excellent communication skills. The ideal candidate will thrive in a fast-paced environment and work towards achieving sales targets. Candidates should have a background in IT or SaaS sales, with experience in CRM systems. This full-time position offers competitive salary and commission opportunities.

Benefits

Competitive salary with commission/bonus structure
Ongoing training and career development opportunities
Company incentives and performance-based rewards

Qualifications

  • Minimum of 3 years in telesales, preferably in IT, technology, or SaaS sales.
  • Experience using CRM systems.

Responsibilities

  • Proactively make outbound calls to prospective customers.
  • Generate new sales leads through cold calling.
  • Achieve daily, weekly, and monthly lead generation targets.

Skills

Communication
Persuasion
Organisational Skills
Problem Solving

Education

3 years in telesales
Background in IT sales

Tools

CRM systems
Sales automation tools

Job description

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We are seeking a motivated and results-driven Cold Caller to join our sales team. The primary responsibility of this role is to generate leads by reaching out to prospective clients and introducing them to our SaaS-based business applications. The ideal candidate will be a persuasive communicator with a passion for sales, who thrives in a fast-paced environment.

Key Responsibilities:

  • Proactively make outbound calls to prospective customers and businesses and promote our software business applications.
  • Generate new sales leads through cold calling and following up email campaigns
  • Qualify leads by identifying potential customers' needs and budget and scheduling product demos or further discussions for qualified prospects with the account management team.
  • Achieve daily, weekly, and monthly lead generation targets.
  • Handle objections and rejections professionally, turning challenges into opportunities.
  • Collaborate with the sales and marketing teams to refine lead generation strategies.

Product & Service Knowledge:

  • Stay updated on the company’s software and services
  • Explain technical products and services in a clear, non-technical manner to potential customers.
  • Keep track of industry trends and competitor offerings.

Customer Relationship Management:

  • Build and maintain strong relationships with potential and existing clients.
  • Maintain an organised database of leads and track all call activities in the CRM system.

Sales Targets & Reporting:

  • Achieve and exceed sales targets and KPIs set by management.
  • Provide regular reports on sales activities, lead conversions, and pipeline progress.
  • Work closely with the sales team to optimise sales strategies.
  • Work with marketing teams to align sales strategies with promotional campaigns.
  • Attend sales training and workshops to improve product knowledge and sales techniques.
  • Provide feedback to management on customer needs, challenges, and potential improvements.

Essential Skills & Qualifications:

Education & Experience:

  • Minimum of 3 years in telesales, preferably in IT, technology, or SaaS sales.
  • A background in IT sales, business development, or account management is advantageous.
  • Experience using CRM systems.

Technical & Sales Skills:

  • Strong understanding of IT products, services, and emerging technologies.
  • Excellent communication and persuasion skills.
  • Ability to handle objections effectively.
  • Strong organisational skills with attention to detail.

Personal Attributes:

  • Self-motivated and target driven.
  • Resilient, confident, and persistent in sales efforts.
  • Customer-focused with a problem-solving mindset.
  • Ability to work independently and as part of a team.
  • Experience selling Dynamics 365 CRM, SuperOffice.
  • Understanding of enterprise sales processes.
  • Familiarity with sales automation tools.
  • Competitive salary with commission/bonus structure.
  • Ongoing training and career development opportunities.
  • Company incentives and performance-based rewards.
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Software Development

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