Sales Development Representative

Nice Group; London; On-site; GBP 37,000 - 45,000; Full time

Job summary

Join a leading company as a Sales Development Representative in London, where you'll be the first contact for potential customers and play a vital role in generating new business. With a supportive team and mentoring, you’ll develop essential skills while contributing to a high-performing sales environment. This role offers a unique launchpad for your career with flexible working options, combining ambition and teamwork to drive results.

Benefits

Flexible working model (NICE-FLEX)

Qualifications

• Confident communication skills, especially with decision-makers.
• Strong questioning skills to uncover needs.
• Prior experience with CRM tools, Salesforce preferred.

Responsibilities

• Generate new business through strategic prospecting.
• Reach out to decision-makers for product interest.
• Maintain and nurture a pipeline of prospects.

Skills

Confident communication

Natural curiosity

Self-motivated

Good time management

Proactive approach

Tools

CRM systems

Salesforce

Outreach

LinkedIn Sales Navigator

Job description

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At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We’re looking for a Sales Development Representative (SDR) to join our high-performing EMEA team. You’ll be the first point of contact with potential customers — introducing them to NICE, uncovering their needs, and booking discovery calls with our Account Executives (AEs).

You’ll research companies, identify key stakeholders, and craft targeted outreach strategies that open doors and create genuine sales opportunities. From day one, you’ll be supported by mentors, training, and a tam that wants to see you succeed.

How will you make an impact?

• Generating new business opportunities through strategic prospecting in your assigned territory (EMEA).
• Reaching out to key decision-makers, sparking interest in NICE’s product suite, and booking discovery calls with AEs.
• Nurturing early-stage prospects to keep the pipeline warm and ready for future engagement.
• Logging your activities, insights, and lead interactions accurately in our CRM tools.
• Hitting or exceeding your monthly goals for discovery calls and qualified opportunities.
• Gaining and maintaining strong product knowledge across NICE’s solutions.
• Collaborating closely with regional sales teams to align on account strategies.
• Participating in training and development to continually sharpen your skills.
  
  

Have you got what it takes?

• Confident communication, especially when speaking to senior-level decision-makers.
• Natural curiosity and strong questioning skills to uncover real needs.
• Self-motivated with good time management and a proactive approach.
• Familiarity with CRM systems (Salesforce experience is a plus).
• Driven by results, hungry to grow, and excited to be part of a winning team.
  
  

You Will Have An Advantage If You Also Have

• Outreach
• LinkedIn Sales Navigator
• Other tools that support smart prospecting and lead engagement
  
  

What's in it for you?

This isn’t just another sales role. It’s a launchpad. You’ll gain valuable experience, accelerate your career, and be part of a global team that celebrates bold ideas and big wins. We also offer NICE-FLEX, our flexible working model, to help you thrive both professionally and personally.

• Requisition ID: 7220
• Reporting into: Manager, SDR.
• Role type: Sales.
  
  

About NICE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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