Sales Development Representative

Casa Pisano; Greater London; On-site; GBP 25,000 - 40,000; Full time

Job summary

SevenRooms is seeking a Sales Development Representative (SDR) to create new business opportunities across the EMEA hospitality sector. You will research restaurants, hotels, and operators, engage prospects, and qualify leads as the first point of contact for potential customers, advocating our guest experience platform.

Ideal candidates bring 1+ years in sales, comfort with quotas, strong written and verbal communication, and experience with cold calling, Salesforce, or hospitality.

Qualifications

• 1+ years of experience with strong attention to detail and ability to juggle multiple tasks.
• Comfortable in a quota-driven sales environment with strong written and verbal communication skills.
• Self-motivated and results-oriented with curiosity and drive.
• Experience with cold calling, sales training, and Salesforce.com (preferred).
• Restaurant, nightlife or hotel industry experience is a plus.

Responsibilities

• Prospect and identify clients via email outreach and cold calling to generate interest.
• Manage an organized pipeline and test new technologies to source contact information.
• Discover new target markets and implement campaigns, conducting outbound calls and emails.
• Establish strong relationships with prospects in the UK and build rapport with stakeholders.

Skills

Cold calling

Sales training

Salesforce.com

Written communication

Verbal communication

Attention to detail

Quota-driven

Hospitality industry experience

Job description

About The Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About The Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About The Role

As a Sales Development Representative (SDR), you'll be responsible for creating new business sales opportunities for SevenRooms by researching restaurants, hotels, and hospitality operators in the EMEA region. You'll identify, engage, and qualify prospects that fit within our target customer profile, serving as the first point of contact for potential customers and evangelizing the power of our innovative guest experience & retention platform.

You’re Excited About This Opportunity Because You Will…

• Prospect and identify clients. Connect via email outreach and cold calling, inspiring prospects to learn about how SevenRooms can be an asset to their business.
• Manage an organized pipeline. Test new technologies to source contact information and facilitate outbound outreach.
• Discover new target markets and implement thoughtful campaigns. Conduct outbound calls and emails, assisting the sales team by identifying relevant decision makers.
• Establish strong working relationships with prospects in the UK. Build rapport with different stakeholders.

We’re Excited About You Because…

• You have 1+ years of previous work experience with strong attention to detail and ability to juggle multiple tasks at one time
• You're comfortable in a quota driven sales environment with strong written and verbal communication skills
• You're a self-motivated and determined individual who likes the challenge of setting and exceeding goals, with innate curiosity and results-oriented mindset
• You have cold calling, sales training and Salesforce.com experience (preferred) with the natural ability to quickly build rapport and relationships
• You have restaurant, nightlife or hotel industry experience (a plus) and thrive in environments that require proactive thinking and relationship building

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About SevenRooms

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience - all deeply integrated with its industry-leading CRM - SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel - from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants - and their customers - wherever they are.