Sales Delivery Manager

Explore Learning; Guildford; Remote; GBP 26,000; Part time

Job summary

Explore Learning seeks a Sales Delivery Manager to enhance their online education service. This remote role involves driving business growth, delivering exceptional customer experiences, and adapting to the unique needs of prospective families. Candidates should be inspiring communicators with a passion for sales, ready to make a significant impact in a collaborative environment.

Benefits

28 annual holidays + 2 well-being and volunteer days

Discounted gym memberships

Free counselling services

Cycle to work scheme

Referral bonus and staff discounts

Enhanced parental leave

Pension scheme

Qualifications

• Experience in a customer-facing role, particularly sales.
• Proactive approach to growth and meeting targets.
• Ability to reflect on strengths and seek development opportunities.

Responsibilities

• Drive business growth by expanding the member base.
• Deliver exceptional customer experiences.
• Develop knowledge of UK, 11+, and GCSE curricula.

Skills

Organisational skills

Communication

Problem-solving

Adaptability

Customer focus

Job description

Social network you want to login/join with:

Are you an inspiring communicator with a passion for sales who thrives in a target-driven environment? Explore Learning are looking for a Sales Delivery Manager to work from the comfort of their own home, bringing our education service to life and delivering excellent customer experience in every interaction.

What You’ll Be Doing:

As part of our online sales team, you’ll be the driving force behind our online business growth, championing outstanding customer experience to prospective families across the UK in a target-driven environment. You’ll do this through delivering taster sessions to prospective families, becoming an expert in Education and tailoring our membership offering to their individual goals. You’ll work towards personal targets, proactively reaching out to prospects and taking ownership of your own contributions to wider team goals.

The Role

Responsibilities:

Business Growth: Proactively expand the member base, ensuring sustainable growth through effective prospect management. Uphold the company's brand reputation and identify areas for improvement.
Education Delivery: Become a credible educator aligned with tutor role objectives. Develop a robust knowledge of UK, 11+, and GCSE curricula. Dedicated to getting it right for every child, every day.

Learn & Develop: Reflect on personal and professional strengths, seek growth opportunities, and collaborate with the team for collective development. Adopt a proactive stance in challenging situations.

Customer Experience: Be central to delivering exceptional customer experiences. Build rapport, communicate effectively, and tailor approaches to each family's unique needs.

Who are we looking for?

• Efficient Multitasker: Do you have strong organisational skills, prioritisation, and the ability to manage multiple responsibilities with urgency?
• Results-Oriented and Growth-Focused: Are you target-driven with a proactive approach to problem-solving?
• Exceptional Communication: Are you an outstanding communicator with the ability to adapt approaches based on customer interactions?
• Adaptability: Can you make informed decisions and adapt to change effectively?
• Customer Focus: You’ll need to understand the importance of a customer-facing role, particularly from 3-8 pm, handling phone calls and Teams interactions effectively.

What’s in it for you?

• Pioneering Opportunity: Join the fastest-growing arm of our business and shape the future of online education.
• Supportive Environment: Work closely with a team of fellow SDMs and the wider online team in a collaborative and innovative atmosphere.
• Career Growth: Take on a challenging role, develop your skills, contribute meaningfully, and advance in your career.
• Flexible Remote Work: Enjoy the benefits of remote work while making a real difference in the lives of our students and families.

If you are a self-motivated, inspiring communicator who thrives in a high-interaction, customer-facing role, we want to hear from you! Join Explore Learning and be a part of our mission to become the UK's number one online tuition provider. Shape the future with us! Apply now.

Logistics

Due to the popularity of the role, not all applications will be shortlisted to the interview stage.

Starting salary : £25,750 PA

Contract : 9 month fixed term contract available working fully remotely.

Working Hours (typical week) : Your rota will involve working a weekend day (either Tuesday-Saturday or Sunday -Thursday).

Holidays : 28 annual days + 2 well-being and volunteer days. Increased holiday allowance for length of service

Wellbeing : Discounted gym memberships and sportwear, freecounselling, cycle to work scheme and afree tastecard

Benefits : Referral bonus, staff discounts, enhanced parental leave and pension

Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship.

All successful applicants will undertake employment reference checks, and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order.