Sales Counter Assistant

Kellaway Building Supplies; Brighton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Free life insurance

Cycle to work

Uniform & PPE

Employee Assistance Programme

Remote GP access

Mental health support

Bereavement counselling

Physiotherapy consultations

Medical second opinion

Financial and legal support

Wellbeing content and assessments

1-2-1 lifestyle coaching sessions

Savings and discounts

Job summary

Kellaway Building Supplies is recruiting for an Internal Sales role based in the United Kingdom. The successful candidate will work at the internal sales desk to assist customers, process telephone orders, and drive sales and margins while maintaining stock levels and strong client relationships.

The role emphasizes delivering project solutions to trade and retail customers, with a focus on responsive service, stock control, and collaboration with depot teams.

Qualifications

• No formal qualifications are listed in the posting.

Responsibilities

• Sell to customers over the internal sales desk and sales counter.
• Take and process customers' telephoned orders.
• Deal with direct and delivered sales.
• Respond promptly to customer requirements and queries.
• Build business relationships with key customers.
• Advise customers—trade and retail—with project solutions.
• Maximise sales and margin.
• Monitor and order stock within depot timescales and ensure good stock rotation.
• Carry out stock checks according to depot procedures.

Job description

What We Offer:

Competitive Salary: £29,741.40 + monthly performance bonus and overtime pay

Generous Holidays: 33 days (including bank holidays) with an additional buy and sell scheme

• Free life insurance
• Cycle to work scheme
• Provided uniform & PPE
• Employee Assistance Programme with:
  • Unlimited 24/7 Remote GP appointments
  • Unlimited Mental Health Support
  • Bereavement Counselling
  • Physiotherapy consultations
  • Medical Second Opinion
  • Financial and Legal Support
  • Wellbeing Content and Assessments
  • 1-2-1 Lifestyle Coaching sessions
  • Savings and Discounts

Your Role:

Selling to customers over the internal sales desk & sales counter

Taking and processing customers’ telephoned orders

Dealing with directs and delivered sales

Dealing promptly and efficiently with customer requirement and queries

Building business relationships with key customers

Advising customers trade and retail with project solutions

Maximising sales and margin

Monitoring and ordering stock within the company’s timescale criteria, ensuring good rotation of stock

Carrying out stock checks in accordance to depot procedures

Why Join Us?

At Kellaway Building Supplies, we believe in nurturing our employees and providing them with the tools they need to succeed. If you're looking for a dynamic and supportive work environment with plenty of opportunities for growth, we would love to hear from you!