Sales Coordinator – Aveley

ET Clay Products; Aveley; On-site; GBP 21,000 - 28,000; Full time

Job summary

ET Clay Products Ltd is seeking a proactive Sales Coordinator to support Area Sales Managers in Essex. The role is office-based with Monday to Friday working hours, focusing on pricing enquiries, order processing, and building relationships with merchants, developers, builders and homeowners.

You will also assist with proactive product selling, margin awareness and delivery coordination, while developing knowledge of all products and pricing policies.

Qualifications

• Computer skills are required for this role.
• Must be able to fully use the telephone and have a confident and polite telephone manner.
• IT skills are required, must learn system and be able to navigate through different screens.
• Basic maths is a must.

Responsibilities

• To assist the Area Sales Managers, by providing administrative support, pricing enquiries or helping to create potential business opportunities.
• To proactively sell our products to merchants, developers, builders and homeowners at the expected margin.
• To process orders from quote stage to delivery, ensuring haulage is arranged and delivery is completed as planned.
• To maintain existing customer/supplier relations and help build new ones.

Skills

Telephone etiquette

Computer literacy

Maths basics

IT system navigation

Customer service

Job description

Position

Sales Coordinator – Essex

Location

Hangmans Wood Ind. Park, Stifford Road, South Ockendon, Essex RM15 6RL

Working Hours

Monday-Friday 7.30am-4.30pm. 40 hours per week – office based

Requirements

• Computer skills are required for this role
• Must be able to fully use the telephone and have a confident and polite telephone manner.

Duties

• To assist the Area Sales Managers, whether it be administrative support, by pricing enquiries or by helping to create potential business opportunities.
• To proactively sell our products to all customer types including merchants, developers, builders and homeowners at the expected margin.
• To process orders from start (quote stage) to finish (seeing that haulage is arranged and delivery has gone in as planned)
• To maintain existing customer/supplier relations and help build new ones.
• Dealing with enquiries from start to finish, this may result in having to source products that are not part of our core stock range and pricing using relevant profit margin (basic maths is a must).
• To build knowledge of all products sold by ET Clay Products Ltd which will enable us to offer information/advice on these products to customers.
• To match/identify bricks and offer a suitable option.
• IT skills are required, must learn system and be able to navigate through different screens.
• To understand the mechanics of our pricing policy
• To have a basic understanding of margin and profit