Sales Coordinator

Prestige Recruitment Specialists; Warter; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Health Cashback Plan

Enhanced holiday entitlement

Salary sacrifice pension scheme

Job summary

Prestige Recruitment Specialists is recruiting a Sales & Operations Coordinator (Maternity Cover) for a part-time, office-based role in Pocklington, Yorkshire. The position is fixed-term up to 12 months, offering 20 hours per week and a pro rata salary of £16,000 per annum (based on £28,000 full-time).

The role supports day-to-day operations, coordinates orders with sales and production, and maintains strong customer and supplier relationships.

Qualifications

• Experience in administration, customer service, sales support or order processing.
• Good customer service skills and professional telephone manner.
• Proficient with Microsoft Excel and comfortable using computer-based systems.
• Excellent organisation and ability to prioritise a varied workload.
• Strong attention to detail and accuracy.
• Ability to work in a busy, fast-paced environment.
• Proactive and collaborative work approach.
• Excellent communication and relationship-building skills.

Responsibilities

• Process and log daily orders across B2B and direct-to-consumer channels.
• Deliver excellent customer service via telephone and email.
• Maintain customer, order and stock information using Excel and internal systems.
• Prepare shipping labels and dispatch documentation.
• Coordinate orders with sales and production teams.
• Assist with order amendments and resolving delivery issues.
• Provide general administrative support to the office.

Skills

Customer service

Order processing

Administration

Microsoft Excel

Attention to detail

Tools

Microsoft Excel

Internal systems

Job description

Sales & Operations Coordinator (Maternity Cover) - Part Time

Location: Pocklington, Yorkshire

Contract Type: Fixed-Term Contract (Maternity Cover)

Duration: Up to 12 Months

Salary: £16,000 per annum pro rata (based on a full-time equivalent salary of £28,000)

Hours: Monday to Friday, 7:30am - 11:30am (20 hours per week)

Location: Office Based

Start Date: ASAP

About Our Client

Our client is a well-established and growing business within the premium food production sector, renowned for its commitment to quality, sustainability, and exceptional customer service. With an ambitious growth strategy and a strong reputation in the marketplace, they are looking to appoint a proactive and organised Sales & Operations Coordinator to join their team on a maternity cover basis.

The Role

As the Sales & Operations Coordinator, you will play a key role in supporting the day-to-day operations of the business, ensuring the smooth processing of customer orders and maintaining excellent relationships with customers, suppliers, and colleagues.

Working closely with the Sales and Production teams, you will help coordinate orders, manage customer enquiries, and support a range of administrative and operational activities.

Key Responsibilities

• Process and accurately log daily orders across both B2B and direct-to-consumer channels.
• Deliver excellent customer service via telephone and email, responding to enquiries promptly and professionally.
• Maintain and update customer, order, and stock information using Excel and internal systems.
• Prepare shipping labels and dispatch documentation to support efficient order fulfilment.
• Liaise with internal departments to coordinate customer orders, production schedules, and deliveries.
• Support the resolution of customer queries, delivery issues, and order amendments.
• Provide general administrative support to ensure the smooth running of the office.
• Maintain high levels of accuracy and attention to detail in all communications and order processing.
• Assist with company fleet administration and vehicle management.

About You

• Previous experience within administration, customer service, sales support, or order processing.
• Strong customer service skills and a professional telephone manner.
• Good working knowledge of Microsoft Excel and confidence using computer-based systems.
• Excellent organisational skills with the ability to prioritise a varied workload.
• Strong attention to detail and accuracy.
• The ability to work effectively within a busy and fast-paced environment.
• A proactive and collaborative approach to work.
• Excellent communication and relationship-building skills.

Desirable Experience

• Experience within food production, agriculture, FMCG, logistics, or distribution sectors.
• Familiarity with courier or delivery management systems.
• Experience supporting both B2B and B2C order fulfilment processes.

What's on Offer?

• Competitive salary
• Supportive and inclusive working environment
• Opportunity to gain valuable experience within a successful and growing organisation
• Health Cashback Plan
• Enhanced holiday entitlement
• Salary sacrifice pension scheme
• Immediate start available