Sales Coordinator

Crew Clothing Head Office; Royal Borough of Kingston upon Thames; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Crew Clothing Head Office is seeking an Off-Price Sales Support Coordinator to assist the Buying Director in managing Off-Price accounts from our Kingston head office. You will work closely with product, merchandising and QA to ensure orders are collated, placed, and delivered on time, while supporting showroom preparations and customer meetings.

The role requires a degree and 5+ years in retail, with strong negotiation and supplier-management skills, plus knowledge of clothing production and

Qualifications

• Educated to degree standard.
• 5+ years relevant experience in retail.
• Preferable experience with discount retailers.
• Excellent negotiation and supplier management skills.
• Good organisational skills.
• Sourcing and sales experience in clothing advantageous.
• Fabric experience is an advantage.
• Understanding of development from design concept to finished goods.
• Understanding of shipping, export and import processes; direct overseas supplier experience.
• Experience with customer and supplier relationships.

Responsibilities

• Support the Buying Director with management of Off Price customer accounts.
• Collaborate with product and merchandising to collate and deliver orders on time.
• Provide marketing material, seasonal photography and samples to customers.
• Work with product, merchandising and QA to ensure quality and delivery meet requirements.
• Negotiate prices and delivery to achieve sales and margin targets.
• Build partnerships with existing and future supplier base.
• Inform Crew teams of customer and supplier procedures across IT, logistics, finance and QA.
• Prepare showroom for customer meetings and attend with the Buying Director.
• Manage samples for partner orders and ensure on-time delivery.
• Maintain strong customer and supplier relationships.

Skills

Negotiation

Supplier management

Organisation

Sales experience

Problem solving

Communication skills

Commercial awareness

Working under pressure

Presentation skills

Clothing industry knowledge

Education

Bachelor's degree

Job description

Off-Price Sales Support Coordinator

Kingston-on-Thames (4 days in office, 1 day from home)

Full Time

Crew Clothing Company was founded inSalcombe in 1993. Today Crew is a great British brand, and our successlies in our authentic passion for producing great looking, well-madeclothes. We now have more than 115 stores and a thriving website, and thebusiness continues to grow.

Our people are at the heart of ourcompany. With a passion for exceptional service, and a love for ourproduct, our team is dedicated to offering thebest customer experience – nothing is too much trouble.

Purpose of the role:

Crews Off Price team are critical to the success of delivering Crew’sMulti Channel Strategy. The Off-Price Sales Support Coordinator will beresponsible for supporting the Buying Director with the management of Off-Priceaccounts at Crews Head Office.

Responsibility:

• Support the Buying Director with management of customer accountsfor Crews Off Price Business.


• Working closely with the product and merchandise team to ensureorders are collated, placed, and delivered on time.


• Supporting the customer accounts with marketing material /seasonal photography and samples.


• Working alongside the product, merchandising and QA team toensure garment quality and delivery are as per the customers’requirements.


• Supporting with the Negotiating on prices, and delivery toensure that sales and margin are achieved.


• Establish and maintain working partnerships alongside buyingteam with the existing and future supplier base


• Ensuring all departments within Crew Clothing team are awareofcustomer and supplier procedures covering IT / Importing & ExportingLogistics / Finance / QA /Warehousing departments, to be reviewed and updatedseasonally.


• Working with the internal teams on preparation of showroom forcustomer meetings.


• Attend customer meetings with the Buying Director.


• Management of samples for the partners orders.


• Management of on time delivery to customers of orders.


• Maintain strong customer / supplier relationships.

Key Skills & Experience:

Essential –

• Educated to degree standard


• 5 +years relevant experience in the retail industry.


• Preferable previous experience with discount retailers


• Excellent problem-solving, negotiation, and supplier managementskills.


• Good organisational skills.


• Sourcing & Sales experience in the clothing sector advantageous.


• Fabric experience would be an advantage.


• Thorough understanding of the development process & production fromdesign concept to finished delivered goods.


• Understanding of shipping, export & import process – experience withdirect working with overseas suppliers.


• Exposure to sales / customer / working relationships.


• Understanding of the Budgeting process.


• Broad knowledge / understanding of the clothing industry and tradingenvironment.


• Ability to work under pressure / timeline.


• Self-motivated and motivating.


• Commercial awareness.


• Good organisational skills.


• Efficient Negotiation skills.


• Confident comminutor & presenter.

Competitive salary