Sales Coordinator

Fusion People; Burton-on-Trent; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading engineering company in Burton on Trent is seeking a Sales Coordinator on a contract basis until Christmas. The role involves liaising with customers, processing contracts, and ensuring adherence to procurement procedures while supporting the Customer Service Manager. Ideal candidates will have strong organizational and communication skills, alongside previous customer service experience.

Qualifications

• Previous customer service and administrative experience required.
• Strong organizational abilities and verbal/written communication skills essential.
• Proficiency with MS applications (Excel & Word) needed.

Responsibilities

• Liaising with customers and processing orders effectively.
• Managing customer concerns and coordinating with departments to meet requirements.
• Assisting Customer Service Manager and leading the Purchasing section.

Skills

Customer service experience

Organizational skills

Time management

Attention to detail

Verbal communication

Written communication

Problem-solving

Resilience

Ability to work independently

Tools

MS Excel

MS Word

Job description

Job Title: Sales Coordinator

Location: Burton On Trent (Own transport is recommended due to site location)

Duration: Until Xmas

Salary: TBC

Hours: 8am-4.30pm Mon to Thurs, 8am-1pm Fri

Job Description

Our engineering client based in Burton on Trent is recruiting for a Sales Coordinator on a contract basis until Christmas.

Key Duties & Tasks:

1. Liaising with a customer portfolio
2. Responding to customer requests for quotations (RFQs) and enquiries
3. Processing customer contracts, orders, and schedules
4. Managing customer order books and leading or participating in customer reviews
5. Addressing customer concerns such as rejections and non-conformance reports
6. Liaising with other departments to meet customer requirements
7. Assisting with weekly/monthly order intake and sales forecasting
8. Supporting the Customer Service Manager
9. Coordinating with other departments and colleagues across the UK to meet team objectives
10. Ensuring adherence to company procurement procedures
11. Leading the Purchasing section of the Management System and Internal Control to meet quarterly targets
12. Performing any other reasonable duties to support company goals

Qualifications & Skills:

• Previous customer service and administrative experience
• Strong organizational, time management, and attention to detail skills
• Excellent verbal and written communication skills
• Proficiency with MS applications (Excel & Word)
• Problem-solving skills and resilience
• Ability to work independently without supervision

* Fusion People is committed to promoting equal opportunities regardless of age, gender, religion, belief, race, sexuality, or disability. We operate as an employment agency and employment business. A wide range of vacancies are available on our website.