Head of Business

Group 1 Automotive, Inc.; Leicester; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

33 days leave

Retail discounts

Car discounts

Pension scheme

Flexible working

Cycle-to-work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Training & development

Job summary

Group 1 Automotive is seeking a Head of Business for Lexus Leicester to lead operations across multiple sites and brands, delivering outstanding customer experiences and profitable growth.

You will drive performance of each department, develop annual plans with Department Managers, and ensure efficient operation while maintaining high service standards. Flexible working options may be available, supporting work-life balance.

Qualifications

• Proven experience in a similar role within automotive retail.
• Strong customer-focused mindset and ability to drive service standards.
• Excellent negotiation and communication skills.
• Ability to develop annual department plans and budgets.
• Full UK driving licence.

Responsibilities

• Drive performance of each department to deliver outstanding customer service and hit financial targets.
• Develop detailed annual plans with Department Managers for profitability and growth.
• Establish and maintain retail centre organisation and control systems.
• Monitor trends and take corrective action to protect sales and profitability.
• Direct department managers to ensure alignment with company objectives.
• Collaborate across sites and brands as part of Group 1 Automotive.

Skills

Leadership

Customer focus

Negotiation

Communication

Deadline-driven

Driving licence

Job description

Head of Business –Lexus Leicester

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Head of Business you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Drive the performance of each department in order to ensure that excellent customer service is provided and all financial targets are achieved.
• To create with each Department Manager co-ordinated, detailed annual plans, in line with defined long term goals, for each section of the business covering all targets for profitability, productivity, resource control and development.
• To establish and develop the retail centre organisation and control systems to ensure the efficient operation of each department, consistent with its present and future objectives.
• To monitor continuously all adverse trends and potential problems, and take corrective action in a timely manner.
• To monitor all competitive threats and opportunities to the business to ensure the long-term profitability of the Company and protection of the franchise.
• To direct the activities of each department manager to ensure they and their staff are continually contributing to the objectives of the business.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous proven experience within a similar position
• Customer awareness
• Track record of success
• Brand affinity
• Negotiation and communication skills.
• Ability to meet deadlines and work under pressure
• Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.