Sales Controller

Group 1 Automotive, Inc.; Coulsdon; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Annual leave 33 days

Exclusive retail discounts

Car discounts on new/used cars andserv

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support for you and family

24/7 access to healthcare

Paid day to volunteer

Share purchase plan

Referral bonuses

Training and development opportunities

Life assurance with optional increased

Flexible working options

Job summary

Group 1 Automotive, Kia Coulsdon, is seeking a Sales Controller to drive used car operations with a focus on profitability, customer satisfaction and showroom standards.

You’ll supervise Sales Executives, manage deals, control costs, and ensure smooth administrative processes while delivering exceptional service that builds loyalty and referrals.

We offer 33 days leave, pension, healthcare access, cycle-to-work and development opportunities as part of a supportive national automotive group.

Qualifications

• Customer awareness and service orientation are essential.
• Strong negotiation and communication skills are required.
• Ability to meet deadlines and work under pressure is important.
• Valid full driving licence is a must.
• Experience in the automotive sector is preferred.
• Previous roles as Senior Sales Executive, Current Business, Transaction Manager or Controller are relevant.

Responsibilities

• Oversee the operation of the used car sales to meet targets.
• Control costs and ensure financial discipline across the department.
• Supervise Sales Executives and coordinate team activity.
• Provide training and guidance to improve performance.
• Draft and agree deals with customers and suppliers.
• Ensure administrative procedures are adhered to for smooth operations.
• Maintain showroom standards and stock management.
• Deliver exceptional customer service to drive loyalty and referrals.
• Maintain orderly administration and good housekeeping in the department.

Skills

Customer awareness

Negotiation and communication

Deadline-driven

Full driving licence

Automotive industry experience

Senior Sales Executive / Controller

Job description

Sales Controller – Kia Coulsdon

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Sales Controller you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Managing the operation of the used car sales ensuring various targets are met
• Maintaining rigorous control of costs
• Supervising Sales Executives and coordinating sales activity in the team
• Provide training and guidance to the Sales Executives to improve their job performance
• Compiling and agreeing deals
• Ensuring administrative procedures are adhered to for the smooth running of the department
• Maintaining showroom and stock management
• Providing exceptional customer service that leads to customer loyalty and referrals
• Maintaining good housekeeping standards and orderly administration of your work

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Customer awareness
• Negotiation and communication skills
• Ability to meet deadlines and work under pressure
• Full driving licence
• Experience in the automotive industry
• Senior Sales Executive, Current Business or transaction manager or Controller.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.