Sales Controller

Listers Group Limited; Northampton; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a leading automotive brand as a Sales Controller in Northampton. This role offers a chance to be part of an exciting new dealership opening, with a focus on customer satisfaction and maximizing sales opportunities. Enjoy competitive benefits, including a company car and OTE of £62,000.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Staff referral scheme

Free / On-site Parking

Company Events

Qualifications

• Experience in car sales, aiming for promotions within Listers Group.
• Ability to establish rapport with customers quickly.

Responsibilities

• Support Sales Manager in staff training and coaching.
• Drive sales process and achieve KPIs.
• Ensure compliance with FCA obligations.

Skills

Customer Satisfaction

Sales Process

Data Quality

Education

Experience in car sales

Job description

Job Introduction

We are currently recruiting for a Sales Controller to join our MG Dealership in Northampton. This is an exciting opportunity to join the team ahead of our new dealership opening in June / July 2025. MG is one of the fastest-growing automotive brands, with an extensive lineup of new models scheduled for release. The successful candidate will be part of this exciting journey.

You will work Monday to Saturday, with a day off during the week, and Sundays on a rota basis. You will have one Saturday off per month to enjoy a full weekend off. Working hours rotate between 8am to 5pm and 9am to 6pm from Monday to Friday, 9am to 5pm on Saturdays, and 10am to 4pm on Sundays.

Benefits include a company car and an OTE of £62,000.

Role & Responsibilities:

This role involves supporting the Sales Manager in staff training and coaching. You will aim to meet sales targets for both new and used cars within operating and financial guidelines.

• Customer Satisfaction (CSI): Build trust, communicate effectively, and exceed customer expectations to ensure an industry-leading buying experience. Handle customer queries and complaints effectively.

• Maximising Opportunities: Support daily sales operations, including customer contact, deal building, vehicle preparation, and stock management.

• Maximising Profit: Drive the sales process, support the sales team in achieving KPIs such as unit sales, profit per unit, finance penetration, and add-on products. Conduct vehicle appraisals and negotiations to maximise sales and ensure sales and profit forecasts are met.

• Data Quality and FCA Compliance: Ensure all sales paperwork is completed accurately, provide reports on sales activities, and maintain high-quality customer data in compliance with FCA obligations.

What we’re looking for:

• Experience in car sales, with aspirations for better rewards and promotion opportunities within Listers Group. Candidates may currently be Car Sales Managers, Car Sales Controllers, Retail Managers, or Car Sales Executives seeking their first management role.

• Confidence, resilience, drive, energy, and talent.

• Well-presented with a strong desire and attitude to succeed.

• Ability to quickly establish rapport with customers.

In return for your hard work, we’ll support you with coaching & development. Rewards include:

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free / On-site Parking
• Company Events