Sales Consultant - New Store

Furniture Village UK; Worcester; On-site; GBP 14,000 - 25,000; Full time

Job summary

A leading independent furniture retailer in the UK is seeking a Sales Consultant. This role offers flexibility with full-time or part-time options, a competitive salary, and an industry-leading package with uncapped commission. Join a dynamic team focused on customer satisfaction and personal growth.

Benefits

5% pension

24/7 medical support

Health insurance

Up to 33 days’ holiday

Perkbox

Refer a Friend bonus

Staff discount

Qualifications

• Natural communicator who can engage and persuade customers.
• Punctual and professional with a genuine smile.

Responsibilities

• Greet customers and create rapport.
• Provide an awesome end-to-end experience from ordering to delivery.

Skills

Customer-first mindset

Communication

Initiative

Attention to detail

Professionalism

Critical thinking

Job description

SALES CONSULTANT

• You want the flexibility of full-time or part-time work. You’ve got a life outside of work, after all.
• You’re hungry for progression. ‘Growing our own’ and fast-tracking promotions – that’s in our DNA.
• You’ve got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful products, you’ll go far.
• You want an industry-leading package with uncapped commission. Basic part-time salary £14,700 for 3 days, full-time up to £24,500, average earnings £50k+ and uncapped OTE.
• You want best-in-class benefits: 5% pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus, staff discount…
• You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK’s leading independent furniture retailer.
• You want to be part of a Great British success story.

The role

You’ll be the face of your store, greeting customers, creating rapport, understanding their needs, and creating an awesome end-to-end experience, from ordering to final mile delivery.

You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well-versed in beautiful furniture, world-class service, and how to overdeliver on KPIs.

Your skillset

Our ideal candidate? Looks like this:

• Instinctively understands and embraces a customer-first mindset
• Is a natural-born communicator, one who leans in to listen and effortlessly persuade
• Shows initiative and energy, whether working as part of a team or independently
• Pays attention to detail (critical when ordering bespoke furniture)
• Is punctual and professional, with a genuine smile
• Uses critical thinking to solve problems without being phased

Our business

Our first store opened in Abingdon in 1989. Today, we have 57 stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. We focus on understanding customers’ needs, lifestyle, and budget, then helping them find the perfect pieces.

We source from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision-engineered wardrobes from Germany – offering beautiful furniture and accessories for every room in the home.

Our people

As our founder and CEO Peter Harrison says: “We employ nice people to sell nice furniture to nice customers.” Since 1989, we’ve been doing just that. Our success? Our people. The heartbeat of our business. We offer real progression, training, and rewards, along with fun. Over 20% of our team has received long service awards, because they want to stay!

Our recruitment

As a family business, it’s important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk. Together, we can do wonderful things.