Sales Advisor

ProCook; Tewkesbury; On-site; Part time

Job summary

Join a leading kitchenware company as a Sales Advisor at the new Cotswold Designer Outlet Store in Tewkesbury. You will provide exceptional customer service, showcase products, and contribute to a positive shopping experience. Ideal candidates are passionate about kitchenware and have retail experience. Enjoy a supportive work environment with flexible hours and a range of benefits.

Benefits

40% Colleague Discount

Bonus based on sales targets

Annual paid volunteering days

Employee Assistance Programme

Learning & Development opportunities

Bike to Work scheme

Salary Sacrifice Electric Car Scheme

Generous leave policy

Qualifications

• Previous retail or sales experience is preferable.
• Detail-oriented, organised, and self-motivated.

Responsibilities

• Welcome customers warmly and assist them in selecting products.
• Engage customers in product knowledge and provide exceptional service.
• Maintain store organization and visual standards.

Skills

Customer Service

Sales

Teamwork

Attention to Detail

Tools

POS Systems

Job description

Join Us as a Sales Advisor at ProCook - Cotswold Designer Outlet Store in Tewkesbury!

Are you enthusiastic about kitchenware and eager to share your knowledge with others? ProCook is on the lookout for dedicated Sales Advisors to join our new Cotswold Designer Outlet Store in Tewkesbury!

This is a fantastic chance to connect with customers, showcase our incredible products, and contribute to their culinary adventures.

This is a new store opening and we have various part-time positions available:

1 x30hrs, 1x12hr, 1x16hr

Your Recipe for Success:

As a Sales Advisor, your role will be to ensure customers receive exemplary service while helping them find the perfect kitchen essentials for their needs. You will create an inviting environment that makes shopping a joy for everyone!

A Typical Day at Work:

• Welcome customers warmly and assist them in selecting products that meet their needs.
• Engage customers in product knowledge and provide exceptional service to drive sales.
• Participate in product training to enhance your expertise.
• Maintain store organization and visual standards.
• Prepare the store for a new day of busy and rewarding interactions.

Daily Activities:

• Greet customers as if they are friends visiting your home.
• Share your enthusiasm for our kitchenware range and answer any inquiries.
• Efficiently handle transactions and customer requests.
• Keep the store display fresh and stocked with our top products.
• Gather and share feedback to improve the shopping experience.
• Assist in maintaining accurate stock levels.
• Be proactive and contribute to general store duties.
• May also be required to serve as Keyholders on occasion, overseeing opening, cashing out, and closing procedures.

The Ideal Candidate:

• Passionate about providing excellent customer service.
• Previous retail or sales experience is preferable.
• Motivated to achieve sales goals and personal objectives.
• A friendly team player with a positive outlook.
• Apt at listening and understanding customer needs.
• Detail-oriented, organised, and self-motivated.
• Comfortable with technology and capable of using POS systems.
  

Your Availability Matters:

While we provide a structured rota, flexibility is key to this role.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• Real living wage employer.
• A delightful goody bag awaits you, filled with our fantastic products for you to explore.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme
• Salary Sacrifice Electric Car Scheme Policy.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!