Sales Consultant Glasgow

Fraser Hart Limited; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in luxury retail is seeking passionate individuals to deliver outstanding customer experiences. Join a team that values teamwork, respect, and positivity while connecting customers with exquisite jewellery and watches. This role offers a supportive environment with excellent training and a commission scheme based on sales performance. Enjoy generous discounts, annual leave benefits, and opportunities for personal growth in a vibrant retail setting. If you thrive in a fast-paced environment and love engaging with customers, this opportunity is perfect for you.

Benefits

Commission scheme based on sales performance

Generous discount scheme for family and friends

Annual leave increases with length of service

Holiday purchase scheme

Pension scheme

Uniform allowance

Mental health and wellbeing support

Bike to work scheme

Volunteer Day with a charity

Social events and activities

Qualifications

• Experience in a customer-facing role, ideally in luxury retail.
• Proactive attitude with a passion for jewellery and watches.

Responsibilities

• Create exceptional customer experiences and achieve sales targets.
• Maintain high standards of visual merchandising in the store.

Skills

Customer Service

Communication Skills

Teamwork

Sales Performance

Flexibility

Job description

We are passionate about making people feel special by delivering world-class luxury shopping experiences to our customers.

We’re not here to simply sell a product. We’re here to connect with our customers and create lasting memories. We impress them with exceptional knowledge of our exclusive product ranges and premium brands.

If you have a passion for delivering outstanding customer experiences and would like to work with some of the world’s most prestigious jewellery, diamond, and watch brands, we have an exciting opportunity for you.

ABOUT YOU

• Passionate about delivering outstanding experiences to our customers.
• Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
• A team player who helps and supports your colleagues when needed.
• A great communicator with excellent interpersonal skills and a genuine interest in interacting with others.
• Proactive with a positive can-do attitude.
• Self-motivated and driven to achieve great results.
• A fast learner who is keen to embrace new challenges.
• Experience in a customer-facing role, ideally within a premium or luxury retail environment.
• Flexible and available to work late nights, weekends, and key trading dates.

WHAT YOU’LL BE DOING

• Play your part in creating great customer experiences.
• Share your passion for our products with our customers.
• Consistently achieve personal sales targets and key performance indicators.
• Live by our values: passion, teamwork, respect and trust, positivity, love of learning.
• Follow store standards, policies, and procedures.
• Create a luxury retail environment with high standards of visual merchandising and replenishment.

WHAT’S IN IT FOR YOU

When you join us, we’ll give you everything you need to get off to a great start: a full induction, excellent training, and a Store Development Coach to support you during your first few months.

We value our teams for always going the extra mile and reward this with great benefits, including:

• Commission scheme based on sales performance
• A generous discount scheme for you, your family, and friends
• Annual leave that increases with length of service
• Holiday purchase scheme
• Pension scheme
• Uniform allowance
• Refer a Candidate scheme
• Mental health, wellbeing, and legal support from our health and wellbeing partners, Health Assured
• Bike to work scheme
• A Volunteer Day with a charity of your choice
• Social events and activities throughout the year, with our Time for Wellness and Recognition scheme

We are an equal opportunities employer.