Sales consultant Braehead

Porcelanosa SA; Renfrew; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the home improvement sector is seeking a showroom sales associate to join their team. The role involves greeting clients, providing product recommendations, and ensuring excellent customer service. Candidates should possess strong communication skills and relevant sales experience, with training provided for the right individual.

Qualifications

• Relevant experience in face-to-face customer sales is advantageous.
• Smart personal appearance required.
• Clear and positive communicator with good negotiation skills.

Responsibilities

• Greeting clients upon entry to the showroom personally.
• Recommending suitable product ranges based on client specifications.
• Providing clients with detailed and accurate quotations.

Skills

Communication

Negotiation

Customer Service

Education

Verbal, written, and numerical literacy

Job description

Working as part of the Braehead showroom team, you will be responsible for actively approaching clients and assisting them, identifying requirements, and suggesting appropriate solutions from our product range to meet their needs and aspirations.

Key skills and responsibilities of the job:

1. Greeting clients upon entry to the showroom personally;
2. Recommending suitable product ranges based on client specifications (dimensions, budget);
3. Providing clients with detailed and accurate quotations within agreed time scales;
4. Handling payments directly from clients, including credit/debit card payments, ensuring complete receipts;
5. Answering telephone inquiries and dealing with client queries;
6. Following the agreed sales process.

Personal Attributes

• Smart personal appearance;
• Clear and positive communicator with good negotiation and influencing skills;
• Relevant experience in face-to-face customer sales in a similar environment or possessing the underlying traits to fulfill this role.

Education and Qualifications:

• A good level of verbal, written, and numerical literacy;
• Relevant experience in a similar environment is advantageous;
• On-the-job and formal internal training will be provided.