Sales Consultant & Account Manager Support – Reward & Talent Products (Career Business)

Marsh & McLennan Companies; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

A leading company in investment and workforce solutions is seeking a Client Relationship Manager in London. This hybrid role focuses on managing client relationships, generating new business, and supporting product solutions. The ideal candidate will have strong sales experience and excellent communication skills, contributing to the growth and success of the organization.

Benefits

Opportunities for professional development

Inclusive culture with talented colleagues

Range of career opportunities and benefits

Qualifications

• Experience managing senior relationships within large organizations.
• Proven track record with existing clients.
• Excellent communication skills within an international organization.

Responsibilities

• Managing daily relationships with clients in your portfolio.
• Generating new business within existing and new clients.
• Contract management and renewals.

Skills

Client relationship management

Sales experience

Excellent communication

Networking skills

Tools

Microsoft Office

Job description

Company: Mercer

Description:

This role will be based in our London office and is a hybrid role requiring at least three days per week in the office.

Mercer’s Career business helps organizations design and execute sophisticated workforce strategies. We provide consulting, analytics, and data-driven insights to support fact-based decision-making.

Mercer's Reward & Talent (R&T) practice is part of the UK Career team. It supports clients through strategic consulting, product solutions, surveys, software, and tools to enable HR professionals to deliver excellent services.

To drive growth, we seek an individual to support the management and expansion of existing client relationships, develop new business, and promote our productized solutions.

Responsibilities include but are not limited to:

• Managing daily relationships with clients in your portfolio
• Generating new business within existing and new clients
• Contract management and renewals
• Participating in client calls and meetings to understand client challenges
• Supporting upselling of products to existing clients
• Engaging in sales initiatives such as prospecting and campaigns

The role involves spending most of the time with clients, either face-to-face or via telephone. Attendance at Mercer and external events for networking and business development is also expected.

Minimum requirements:

• Client relationship and sales experience
• Experience managing senior relationships within large organizations
• Proven track record with existing clients
• Excellent communication skills within an international organization
• Proficiency in Microsoft Office

Preferred qualities:

• Good project management skills
• Strong networking skills

Why join us:

• Opportunities for professional development and interesting work
• A vibrant, inclusive culture with talented colleagues
• Range of career opportunities, benefits, and rewards to support well-being

Mercer, part of Marsh McLennan, is a global leader in investment, workforce, health, and retirement solutions. We are committed to diversity, inclusion, and flexible working arrangements, including a hybrid work model with at least three days in the office per week.