Sales Consultant

Vistry Group; Westoning; On-site; GBP 40,000 - 66,000; Full time

Benefits offered by this job

Annual bonus

Car salary sacrifice

33–39 days leave with service

Private medical insurance

Maternity/paternity/adoption leave

Pension salary sacrifice

Life assurance 4x salary

Share save schemes

Rewards portal

Job summary

Vistry Group is seeking a Sales Consultant for our Northern Home Counties division, at The Skylarks in Westoning, Milton Keynes. You’ll manage day-to-day operations of the sales hub, own the sales process from enquiry to reservation, and maintain records across multiple sites and house types.

The role offers a competitive base salary with uncapped commissions and on-target earnings up to £66,000, plus benefits and a supportive team culture with potential flexible working.

Qualifications

• Experience of working in New Homes Sales
• Experience in generating leads and sales through telephone-based business development.
• Proven track record of successfully completing the sales process with customers
• Proven ability to work under pressure and meet sales targets
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools
• Strong negotiation and sales skills
• Excellent administration and organisational skills
• Good planning and organisational skills
• Patience and ability to remain calm under pressure
• A friendly, trustworthy, and professional attitude
• Comfortable using multi-channel forms of communication
• Ability to handle complaints and difficult situations
• An interest in property and the housing market
• Full driving licence and access to a suitable vehicle
• Willing to travel to all sales sites within the division, including regional offices

Responsibilities

• Manage day-to-day running of the sales hub/development in line with the customer journey.
• Own the sales process with customers and maintain necessary records and documentation.
• Travel to all sales sites within the division to support multiple developments.

Skills

New Homes Sales

Lead generation

Sales process management

Under pressure

Negotiation

Administration

Organisational skills

Patience

Professional attitude

Multi-channel comms

Handling complaints

Interest in housing market

Driving licence

Travel availability

Job description

We have a new opportunity for a Sales Consultant to join our team within Vistry Northern Home Counties, at our development; The Skylarks in Westoning, Milton Keynes. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development.

In addition to a competitive basic salary, this role offers excellent earning potential through an uncapped commission structure, with on-target earnings of up to £66,000 per annum, giving you the opportunity to be rewarded for your performance and success.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

This role will include an element of weekend working.

Let’s cut to the chase, what’s in it for you…

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

In return, what we would like from you…

• Behave in line with our company values – Integrity, Caring and Quality
• Experience of working in New Homes Sales
• Experience in generating leads and sales through telephone-based business development.
• Proven track record of successfully completing the sales process with customers
• Proven ability to work under pressure and meet sales targets
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools
• Strong negotiation and sales skills
• Excellent administration and organisational skills
• Good planning and organisational skills
• Patience and ability to remain calm under pressure
• A friendly, trustworthy, and professional attitude
• Comfortable using multi-channel forms of communication
• Ability to handle complaints and difficult situations
• An interest in property and the housing market
• Full driving licence and access to a suitable vehicle
• Willing to travel to all sales sites within the division, including regional offices

More about the Sales Consultant role…

• Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Assist with internal or external audit as required in line with Vistry Values of ICQ.
• Use Vistry systems to perform and execute your role requirement to drive excellence and ensure clarity of information records for business needs and demands.
• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development(s).
• Manage and implement new innovation in fulfilling the business targets on new home sales and negotiate with customers to ensure the best sales outcome.
• Awareness of local market and economic conditions.
• Travel to all designated developments to undertake pre booked customer appointments.
• Maintain detailed knowledge of all relevant Vistry house types, build progress and availability within the designated developments, to ensure each customer is given every opportunity to purchase a new home.
• Maintain detailed knowledge of all relevant purchase assistance schemes, alternative site’s and house types, to ensure every customer is offered a bespoke choice of purchase options.
• Proactively sell customer extras and manage implementation across all reservations to drive additional profit for the Company.
• Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation, identifying the reason for cancellation and offer any suitable alternatives on other Vistry developments.
• Work with the Site teams to understand the build progress to provide customer information as required.
• Work alongside colleagues within the designated developments to ensure all aspects of the sales process is communicated to the team, customer and relevant stakeholders.
• Maintain the sales arena including show homes on the development in line with brand and company standards.

Finally, let’s tell you a bit more about us…

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.