Sales Consultant

6600 Miele GB (VG GB); London Borough of Barnet; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Bonus scheme up to two months salary

Product discounts for family and staff

Gym membership discounts

Lunch allowance

Health cash plan and eye tests

Recognition schemes

Job summary

Miele Brent Cross Experience Centre in London is seeking a part-time Sales Associate to guide premium customers through consultations, recommend tailored appliances, and deliver memorable in-store experiences. You will demonstrate products, engage with high-end clientele, and support events to drive footfall and sales.

The role requires strong communication and a passion for premium home appliances. Working 22.5 hours across three days, including weekends, you will be part of a team focused on

Qualifications

• Proven experience in a retail sales role with a track record of achieving targets.
• Confident consultative selling approach adapting to customer needs and managing full sales cycle.
• Experience delivering product demonstrations that engage and inspire customers.
• Passion for premium home appliances with the ability to create memorable experiences.
• Strong communication and relationship-building skills across high-end clientele.
• Team-focused mindset with flexibility and proactive support to business needs.

Responsibilities

• Guide customers through consultations from enquiry to purchase and post-sale support.
• Recommend tailored appliance solutions to enhance lifestyle and home environment.
• Create memorable in-store experiences with hands-on demonstrations and storytelling.
• Contribute to events that drive engagement, footfall and sales while maintaining standards.
• Ensure showroom standards: appliances presented, fully operational, with accurate information.

Skills

Retail sales

Target achievement

Consultative selling

Product demos

Customer relationship

Team player

Job description

About the Role

Based in our Brent Cross Experience Centre, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day.

Your Responsibilities

• You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support
• Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment
• With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers
• As part of the Experience Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards
• With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information

What we are looking for

• Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results
• Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle
• Experience delivering product demonstrations that engage and inspire customers
• Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences
• Strong communication and relationship‑building skills, with confidence engaging high‑end clientele across multiple touchpoints
• A team‑focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs

Working Hours

We have an opportunity for a permanent, part‑time position

Working 22.5 hours a week, across 3 days, including weekends

Flexibility is required to meet the needs of the business which will include evening and weekend work

Benefits

• Starting salary of £15.32, plus a competitive benefits package
• Quarterly and yearly bonus scheme of up to two months’ salary
• Discounts on Miele products for you, your family and friends
• Discounted gym membership and lunch allowance
• Health cash plan and free eye tests
• Additional benefits including financial advice and recognition schemes

Additional Information

This role is based in our Experience Centre in Brent Cross Shopping Centre. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed. For more than 125years, Miele has been a family‑owned, family‑run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family‑run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run‑of‑the‑mill service or short‑sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.