Sales Consultant

Furniture Village Ltd; Greater London; On-site; GBP 26,000 - 60,000; Full time

Benefits offered by this job

Pension

Family partnership

Staff discount

Medical support

Perkbox benefits

Holiday entitlement

Job summary

Furniture Village is seeking a Sales Consultant in Croydon to greet customers, build rapport, and create an outstanding end-to-end shopping experience. You will work as part of a high-energy team, aiming to hit and exceed store sales targets while delivering exceptional customer service.

This role offers a competitive package with a £25,500 base, a weekly commission guarantee for the first 13 weeks, and OTE £50,000–£60,000+.

Qualifications

• Strong customer service and sales experience.
• Willing to work weekends and holidays as part of a rota.
• Reliable, organised and confident in customer service.

Responsibilities

• Be the face of the store and greet customers.
• Build rapport to understand customer needs and create an end-to-end experience.
• Work towards individual and team sales targets.
• Communicate clearly with your team and follow health & safety procedures.
• Deliver great customer service and make a difference every day.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Organisation

Interpersonal skills

Job description

Furniture Village – Sales Consultant

£25,500 Basic OTE £50,000 - £60,000+ Uncapped Commission - Competitive Pension, Family Partnership & much more.

Croydon– 40 Hour Contract – Working 5 days a week – Monday – Sunday on a rota’d basis, this role includes working every weekend.

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day? Join Furniture Village – the UK’s largest privately-owned independent furniture retailer.

About Us

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right.

Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Your Role

• Be the face of the store.
• Greet customers and build a rapport to understand their needs.
• Create an awesome end-to-end experience for all customers.
• Work towards individual and team sales targets.
• Communicating clearly and confidently with your team.
• Following health & safety procedures at all times.
• Making a difference every day to the customer experience.

Our Benefits

• Competitive package: £25,500 plus £200 a week commission guarantee for first 13 weeks, OTE£50,000 - £60,000+
• Work for an award-winning, family-run business
• Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 years’ service).
• Innovate & Grow: clear career path, full training and personal development opportunities
• Staff discount
• 24/7 medical support, health insurance and Perkbox benefits
• 28 days holiday entitlement including bank holiday, increase to a maximum of 33 days based on length of service.

Our Ideal Candidate

• You want to be here, want to do well, and want to be heard.
• A team player with a strong work ethic.
• Happy to work weekends and deliver on our busiest sales days.
• Reliable, organised and confident in customer service and sales.
• Comfortable using systems and following processes with confidence in problem solving.
• Proud of your work and passionate about doing things right.

A Great British Success Story!

At Furniture Village, we achieve together, and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!