Sales Consultant

Furniture Village Ltd; Croydon; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Commission guarantee 13 weeks

Family-owned business

Family Partnership celebration

Career development

Staff discount

Health insurance & Perkbox

Annual leave 28-33 days

Job summary

Furniture Village is seeking a Sales Consultant to join our Croydon store. Be the face of the store, greet customers and build rapport to understand their needs while delivering an end-to-end shopping experience.

You'll work a 40-hour week, including weekends on a rota, with a base salary of £25,500 plus commission, and an OTE of £50,000–£60,000+. Join a family-owned retailer recognized for service and growth opportunities.

Qualifications

• Customer-focused with strong work ethic.
• Willing to work weekends on rotating shifts.
• Reliable, organised and confident in customer service and sales.
• Comfortable using systems and following processes.
• Proud of your work and passionate about doing things right.

Responsibilities

• Greet customers and build rapport to understand needs.
• Be the face of the store and deliver great service.
• Create an end-to-end shopping experience.
• Work toward personal and team sales targets.
• Communicate clearly with the team.
• Adhere to health and safety procedures.
• Contribute to a positive customer experience.

Skills

Customer service

Sales

Team player

Weekend availability

Reliability & organisation

Problem solving

Job description

Furniture Village - Sales Consultant

£25,500 Basic OTE £50,000 - £60,000+ Uncapped Commission - Competitive Pension, Family Partnership & much more.

Croydon - 40 Hour Contract - Working 5 days a week - Monday - Sunday on a rota’d basis, this role includes working every weekend.

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day? Join Furniture Village - the UK’s largest privately-owned independent furniture retailer.

About Us

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right.

Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Your Role

• Be the face of the store.
• Greet customers and build a rapport to understand their needs.
• Create an awesome end-to-end experience for all customers.
• Work towards individual and team sales targets.
• Communicating clearly and confidently with your team.
• Following health & safety procedures at all times.
• Making a difference every day to the customer experience.

Our Benefits

• Competitive package: £25,500 plus £200 a week commission guarantee for first 13 weeks, OTE £50,000 - £60,000+
• Work for an award-winning, family-run business
• Annual Family Partnership celebration - recognising YOU! (eligibility for the benefit will begin upon completion of 1 years’ service).
• Innovate & Grow: clear career path, full training and personal development opportunities
• Staff discount
• 24/7 medical support, health insurance and Perkbox benefits
• 28 days holiday entitlement including bank holiday, increase to a maximum of 33 days based on length of service.

Our Ideal Candidate

• You want to be here, want to do well, and want to be heard.
• A team player with a strong work ethic.
• Happy to work weekends and deliver on our busiest sales days.
• Reliable, organised and confident in customer service and sales.
• Comfortable using systems and following processes with confidence in problem solving.Proud of your work and passionate about doing things right.

A Great British Success Story!

At Furniture Village, we achieve together, and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!