Sales Consultant

Hayatt Pharmacy; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts across skincare, 5%

Benefits platform with discounts

Training and development

Career progression opportunities

Job summary

Hayatt Pharmacy in the United Kingdom is seeking a Sales Associate to join our luxury private pharmacy group. You will deliver outstanding customer service, offer personalised advice across skincare, wellness and healthcare, and help grow the business.

You'll build relationships with customers, maintain store presentation, support launches, and work with the team to hit targets while delivering an exceptional client journey.

Qualifications

• Previous premium retail or customer service experience.
• A passion for beauty, skincare, wellness or retail.
• Excellent communication and interpersonal skills.
• A positive, proactive attitude with a willingness to learn.
• Confidence working in a fast-paced environment.
• Flexibility to work weekdays, weekends and evenings where required.
• A genuine desire to help customers look and feel their best.
• Competitive rate of pay.

Responsibilities

• Deliver outstanding customer service and create memorable shopping experiences.
• Offer personalised advice across skincare, beauty, wellness and healthcare products.
• Build relationships with customers and inspire confidence through product knowledge.
• Maintain high visual merchandising standards and shop floor presentation.
• Replenish stock and assist with deliveries and inventory management.
• Support promotional activity and new product launches.
• Collaborate with colleagues to achieve targets and provide an exceptional client journey.
• Support the pharmacy team where appropriate, helping create a seamless experience for every client.

Skills

Customer service

Retail experience

Communication

Interpersonal skills

Flexibility

Proactive attitude

Job description

We’re looking for an enthusiastic, personable Sales Associate to join our growing group of luxury private pharmacies. This is a unique opportunity for someone who enjoys building relationships with customers, is passionate about beauty, skincare and wellness, and wants to help drive the growth of an innovative retail pharmacy business. You’ll become part of a friendly, supportive team where you’ll have the opportunity to develop your knowledge of beauty, skincare and wellness while making a real difference to our customers every day.

• Deliver outstanding customer service and create memorable shopping experiences
• Offer personalised advice across skincare, beauty, wellness and healthcare products
• Build relationships with customers and inspire confidence through product knowledge
• Maintain high visual merchandising standards and shop floor presentation
• Replenish stock and assist with deliveries and inventory management
• Support promotional activity and new product launches
• Collaborate with colleagues to achieve targets and provide an exceptional client journey
• Support the pharmacy team where appropriate, helping create a seamless experience for every client

Key Requirements

• Previous premium retail or customer service experience
• A passion for beauty, skincare, wellness or retail
• Excellent communication and interpersonal skills
• A positive, proactive attitude with a willingness to learn
• Confidence working in a fast-paced environment
• Flexibility to work weekdays, weekends and evenings where required
• A genuine desire to help customers look and feel their best
• Competitive rate of pay.
• Employee discounts across our skincare, beauty and wellness offering.
• Access to a comprehensive employee benefits platform with a wide range of discounts, rewards and wellbeing benefits.
• Training and ongoing development.
• Opportunities to grow and progress within the Pharmacy group.

This is an opportunity to become an important part of a growing premium pharmacy and retail business.

If you’re confident, personable and passionate about delivering excellent customer service, building strong relationships and achieving sales targets, we’d love to hear from you.