Sales Consultant

Miele Australia Pty; Greater London; Hybrid; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Discount on Miele products

Bonus scheme up to 2 months’ salary

Discounted gym membership

Health cash plan and eye tests

Lunch allowance

Job summary

Miele is seeking a Sales Consultant for the Wigmore Street Experience Centre in London. The role focuses on delivering exceptional service, guiding customers from initial enquiry to post-sale support, and creating memorable in-store experiences with hands-on demonstrations.

22.5 hours per week across a 3-day rota, including weekends. Starting salary £15.32 per hour, with a bonus scheme and product discounts for you and your family.

Qualifications

• Retail sales experience with a proven track record of meeting or exceeding targets.
• Confident consultative selling approach adaptable to diverse customer needs.
• Experience delivering product demonstrations that engage and inspire customers.
• Strong communication and relationship-building skills for high-end clients.
• Ability to create memorable in-store experiences and tell compelling product stories.

Responsibilities

• Guide customers through detailed consultations from enquiry to purchase and after-sales support.
• Recommend tailored appliance solutions to fit customers’ lifestyle and home setup.
• Perform hands-on demonstrations and storytelling to build emotional connections with shoppers.
• Contribute to in-store events to drive engagement, footfall and sales while upholding showroom standards.
• Maintain impeccable showroom presentation with fully operational, accurately described appliances.

Skills

Retail sales experience

Consultative selling

Product demonstrations

Customer relationship building

High-end clientele engagement

Team adaptability

Job description

# Join the Miele Team!## Sales ConsultantApply: On-site: Wigmore Street Experience Centre: Part time: Posted Today: R5151About the RoleBased in our Wigmore Experience Centre in London, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day. Your Responsibilities* You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support* Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment* With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers* As part of the Experience Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards* With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information What we are looking for* Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results* Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle* Experience delivering product demonstrations that engage and inspire customers* Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences* Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints* A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs Working Hours* We have an opportunity for 22.5 hours a week, working across 3 days* The role will work on a rota and includes weekends* Flexibility is required to meet the needs of the business which will include evening and weekend work Benefits* Starting salary of £15.32, plus a competitive benefits package* Quarterly and yearly bonus scheme of up to two months’ salary* Discounts on Miele products for you, your family and friends* Discounted gym membership and lunch allowance* Health cash plan and free eye tests* Additional benefits including financial advice and recognition schemes Additional InformationThis role is based in our Wigmore Experience Centre in Central London. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed