Sales Consultant

Pickfords; Cambridge; On-site; GBP 25,000 - 45,000; Full time

Job summary

Pickfords, a historic UK moving specialist, seeks a field and video Sales Consultant to grow revenue by developing customers interested in moving services. You will build strong relationships, upsell partner streams, and collaborate with internal teams to deliver profitable outcomes.

The role rewards proactive, consultative sales with a focus on targets, customer satisfaction, and cross-functional teamwork. Applicants must be eligible to work in the UK and thrive in a fast-paced environment.

Qualifications

• Prior successful field/video sales experience.
• Excellent verbal and written communication skills.
• Ability to build alliances and maintain relationships.
• Understanding of customer needs and competitive environment.
• Strong networking and negotiation skills.
• Commercial awareness and Excel proficiency.

Responsibilities

• Demonstrate professional and responsible selling at all times.
• Building strong relationships with customers.
• Upsell and introduce partner revenue streams.
• Liaising with business partners to develop future relationships.
• Working within a dynamic sales team both on site and via video.
• Liaising with Customer Service and Operations teams.
• Be prepared to get involved at every opportunity.

Skills

Field sales

Video sales

Negotiation

Influencing

Communication

Relationship building

Customer understanding

Networking

Commercial awareness

Excel

PC literacy

Consultative selling

Job description

Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Pickfords Team, with a passion to exceed our company's expectations.

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

JOB PURPOSE: Grow and develop territory revenue for existing and new service lines within the brand image and deliver profitable revenue in line with margin expectation. As a field and video Sales Consultant you’ll develop customers who have shown an interest in moving with Pickfords, develop a strong relationship and instant rapport. It’s important that you understand our customers and that moving can be a daunting experience – your natural approach will ensure that customers are at ease when making important decisions. We are looking for a competent sales professional with a high level of emotional intelligence capable of working with our internal teams as well as performing against sales targets. If you have experience of the removals or logistics industry that’s great but don’t worry if you haven’t we can give you the tools and development to become the most successful field/video Sales Consultant in this market.

Responsibilities

• Demonstrate professional and responsible selling at all times
• Building strong relationships with customers
• Up sell and introduce partner revenue streams
• Liaising with business partners to develop future relationships
• Working within the framework of a dynamic sales team both selling from site and on video.
• Liaising closely with the Customer Service and Operations teams.
• Be prepared to get involved at every opportunity
  
  

KPI’s

• Achieve annual revenue targets
• Sales productivity target
• Quarterly sales reviews
• Conversions/margins/revenue targets
• Sales person of the year
• Sales activity league
  
  

Skills, Knowledge & Experience

• Previous successful field/video sales experience
• Good negotiating and influencing skills
• Excellent communication skills both written and verbal
• Ability to build alliances and maintain relationships
• Ability to understand both customer and competitive environment
• Good networking skills
• Commercial awareness
• PC and IT literate including Excel
  
  

Personal Attributes

• Consultative skills
  
  

– understanding customer requirements and competitive environment

• Selling skills and concepts (influencing, listening, questioning, negotiating and gaining commitment)
• Organised and ability to work under pressure and deliver to deadlines
• Flexible
• Proactive and approachable
  
  

Candidates will only be contacted if they are invited for an interview.

You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age