Sales Consultant

SNG (Sovereign Network Group); Basingstoke; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

SNG (Sovereign Network Group) in Basingstoke is seeking a Sales Consultant to join our sales team on a permanent basis. You'll manage customer journeys from first contact to completion, balancing office and home working to support a healthy work-life balance.

The role focuses on high-quality customer service, building relationships, and achieving sales targets across Open Market and Shared Ownership plots. A full driving licence is required.

Qualifications

• Sales experience in housing industry or estate agency preferred.
• Strong customer service and ability to build meaningful relationships with internal/external customers.
• Highly motivated to meet sales targets and KPIs.
• Ability to self-manage and prioritise own workload.
• Team player who collaborates across teams and supports colleagues.
• Full driving licence and own vehicle required.

Responsibilities

• Provide excellent sales service at all stages of the buying journey and build strong customer relationships.
• Act as the main contact for customers throughout the sales journey for Open Market and Shared Ownership plots.
• Take operational responsibility for multiple developments across several sales locations in the south of England, including presentation and stock management.
• Proactively identify potential sales opportunities and arrange viewings.
• Follow up leads, qualify, progress and close sales to meet targets.
• Know developments in detail to inform marketing activity and tailored campaigns.

Skills

Sales experience

Customer service

Relationship building

Self-management

Team player

Driver's license

Job description

Are you a driven sales person with a passion for providing excellent customer service? If so, we have a fantastic opportunity to for a Sales Consultant to join our brilliant Sales Team on a permanent basis.

From first time buyers looking for to get onto the property market with Shared Ownership, to growing families looking for that forever home on the Open Market and everything in-between, as a real people person you'll have the chance make a real difference to our customers buying journey.

Full-time, Monday to Friday 8:30 - 17:00 with occasional weekend and out of hours work as required. Based out of our office in Basingstoke , you'll combine office and home working to ensure a positive work life balance.

The role will include:

• Providing an excellent sales service at every stage of the buying journey. You'll build great relationships with your customers and deliver the highest standards of care
• Acting as the main point of contact for customers throughout their sales journey, you will be dealing with both Open Market and Shared Ownership plots sales
• Taking operational responsibility for a range of new developments across several sales locations across the south of England, including all aspects of presentation and stock management
• Proactively identify potential sales and create 'forward' interest and viewings
• Follow-up all leads and effectively qualify, progress and close sales to ensure that figures are kept in line with agreed sales targets
• Knowing your customer and your developments in detail to be able to effectively influence the marketing activity for your schemes through effective and tailored campaigns, alongside individual market research

What we're looking for:

• Sales experience ideally within the Housing industry and/or Estate Agency
• Strong customer service skills, and ability to build meaningful relationships with both internal stakeholders and external customers
• A highly motivated individual who can deliver against sales targets and KPI's
• The ability to self-manage and prioritise your own workload
• A team player - it's really important that we work collectively across our teams and support one another
• Full driver's license and your own vehicle required

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you.