Sales Consultant

Metropolitan Thames Valley; Telford; On-site; GBP 35,000 - 52,000; Full time

Job summary

So Resi / Metropolitan Thames Valley (MTVH) seeks a New Homes Sales Consultant to drive sales across multiple locations in the region. You will manage the full customer journey from initial inquiry to completion, with emphasis on shared ownership schemes and delivering excellent customer experiences.

A valid driving license and the ability to travel between locations are required. Tuesday to Saturday work pattern.

Qualifications

• Experience in selling new homes, ideally with affordable housing schemes.
• Strong knowledge of the shared ownership process and eligibility criteria.
• Excellent communication and negotiation skills.
• Ability to meet sales targets in a fast-paced, customer-focused environment.
• Must have a valid driving license and access to own vehicle.

Responsibilities

• Manage the sales process for new homes from inquiry to completion.
• Provide expert advice on shared ownership properties.
• Deliver exceptional customer service throughout the buying journey.
• Build relationships with buyers, mortgage brokers and stakeholders.
• Maintain accurate records of client interactions, progress and pipeline.
• Organise and host property viewings for potential buyers.
• Meet and exceed sales targets in line with policies.

Skills

New homes sales

Shared ownership

Customer service

Negotiation

Interpersonal skills

Driving license

Job description

Are you an experienced sales consultant with a passion for helping people secure their dream homes? We are seeking a dynamic and motivated New Homes Sales Consultant with some experience in Selling Shared Ownership developments to join our vibrant team. The Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area. You will be responsible for contributing to the sales delivery and performance across the region, with a focus on ensuring an excellent customer experience is delivered as well as health and safety requirements are upheld. You will be responsible for delivering the customer journey from Sales Launch, lead management, application processing through to completion. You will be required to efficiently engage with all key internal and external stakeholders throughout the sales process. Tuesday to Saturday is required.

Key Responsibilities

• Manage the sales process for new homes, from initial inquiry to the completion of the sale.
• Provide expert advice on shared ownership properties, ensuring clients fully understand the benefits and process.
• Deliver exceptional customer service, guiding clients through every step of the purchasing journey.
• Develop strong relationships with buyers, mortgage brokers, and other stakeholders to facilitate smooth transactions.
• Maintain accurate and up-to-date records of client interactions, sales progress, and pipeline management.
• Organize and host property viewings, ensuring a professional and informative experience for potential buyers.
• Meet and exceed sales targets while adhering to company policies and procedures.
• Proven experience in new homes sales, particularly with Affordable housing schemes.
• Strong understanding of the shared ownership process and eligibility criteria.
• Excellent communication, negotiation, and interpersonal skills.
• Target-driven with the ability to work in a fast-paced, customer-focused environment.
• A professional and approachable manner, with a passion for delivering outstanding customer service.
• A valid driving license and access to your own vehicle.

Desirable

• Previous experience in a similar role within a housing developer or sales agency.
• Knowledge of the local housing market and available schemes.
• Competitive salary with an attractive commission structure.
• Ongoing training and development opportunities.
• A supportive and collaborative team environment.
• Opportunities for career progression within a leading property developer.

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