Sales Compliance Manager

The Guinness Partnership; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

The Guinness Partnership is seeking a Sales Compliance Manager to join our London team on a permanent, full-time basis (35 hours per week) with a hybrid working arrangement. The role is based at our London Euston Road office and focuses on ensuring compliance across Marketing and Sales, with audit readiness and governance at the forefront.

You will apply Homes England, GLA guidance and AML knowledge, lead projects, analyse customer service data, and influence stakeholders to embed a culture of

Qualifications

• Degree-level education required or equivalent.
• Strong knowledge of regulatory frameworks relevant to sales and marketing.
• Experience collecting and interpreting customer service data and reports.

Responsibilities

• Ensure Marketing and Sales comply with Homes England and GLA guidance.
• Lead in creating policies and procedures to ensure audit readiness.
• Influence stakeholders and build cross-functional working relationships.
• Provide analytics to support decision making and governance.

Skills

Regulatory compliance

Data analysis

Stakeholder engagement

Project leadership

Attention to detail

Communication skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

About the role

We have an exciting opportunity for a Sales Compliance Manager to join the Guinness Team. This is a permanent, full-time position (35 hours per week) based in our London, Euston Road office. We offer a hybrid working arrangement, combining office and remote working.

Job Description

We have an exciting opportunity for a Sales Compliance Manager to join the Guinness Team. This is a permanent, full-time position (35 hours per week) based in our London, Euston Road office. We offer a hybrid working arrangement, combining office and remote working.

The purpose of the role is to provide overall assurance that the Marketing and Sales department is fully compliant with all relevant regulations and audit-ready at all times, taking the lead in ensuring efficient policies and procedures are in place and that a culture of compliance is fully embedded throughout the function.

What We Are Looking For

We are looking for someone with a strong understanding of the Homes England and Greater London Authority Capital Funding Guide, Shared Ownership affordability and eligibility requirements, as well as experience of Anti-Money Laundering (AML) regulations and compliance processes. The successful candidate will have experience collecting and interpreting customer service data, with the analytical skills to assess complex information and support effective decision-making. They will be proactive, able to lead projects using their own initiative, and possess excellent attention to detail. Strong written and verbal communication skills are essential, along with the ability to influence stakeholders and build positive working relationships. The ideal candidate will be highly proficient in Microsoft Office and consistently demonstrate the Guinness Behaviours in the way they work and collaborate.

You Will Be Able To Demonstrate These Essential Skills

• Demonstrable knowledge of Homes England Capital funding Guide for Shared Ownership Affordability and Eligibility.
• Proven experience of collecting and interpreting customer service reports.
• Excellent analytical skills and ability to interpret complex information.
• Ability to take the initiative and lead on projects.
• Excellent attention to detail.
• Excellent oral and written communications to influence decision making.
• Excellent knowledge of Microsoft Office.
• Demonstrate the Guinness Behaviours.

Desirable Skills

• Experience of working in a housing environment.
• Knowledge of the social housing sector.
• Knowledge of legal aspects of property conveyancing.

Essential Qualifications

• Educated to degree level or equivalent.

To find out more about the key responsibilities of the role and to ensure you meet the full essential criteria, please review the role profile.

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re‑invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.