Sales Co-Ordinator

Alsford Timber Ltd; Eastbourne; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is on the lookout for a motivated Sales Coordinator to join their dynamic team. This role is pivotal in delivering exceptional customer service and ensuring a positive experience for all clients. You will engage directly with customers, manage sales processes, and contribute to the branch's success in a fast-paced environment. With a strong commitment to employee development and a supportive culture, this company offers an exciting opportunity for those looking to grow within a leading Builders' Merchant. Join a team that values teamwork and customer satisfaction, and make a lasting impact in your career.

Benefits

Annual pay review

In-house training

Life assurance of 4 x basic salary

Discounted goods

Cycle to work scheme

Employee assistance program

33 days holiday

Enhanced maternity and paternity pay

Refer a friend scheme

Qualifications

• Experience in customer-facing roles is essential.
• Previous Merchant experience is a plus, but training is provided.

Responsibilities

• Handle telephone enquiries and process sales efficiently.
• Provide support to customers to ensure project completion.

Skills

Customer Service

Sales Processing

Communication Skills

Teamwork

Education

Experience in Merchant Industry

Job description

Do you consider yourself a motivated and committed person? Do you have experience working in a customer-facing role that allowed you to provide an outstanding impression on everyone you met? Are you seeking a new and fulfilling role where being a great team player is essential? If yes, then we have the opportunity for you.

We are currently looking to recruit a Sales Coordinator within our team.

The Role:

You will be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing an extraordinary service and keeping everyone safe at all times.

Each day is different within our fast-paced branches, however some of the things you will be responsible for are telephone enquiries, processing sales, quoting, and providing support to our customers to ensure that they have everything they need to complete their projects.

So if you are motivated, passionate, and really want to make a difference working as part of our extraordinary team then you will fit right in with us here at Alsford Timber.

Things you will need to know:

If you have previous Merchant experience, that's great! If not, don't worry training will be provided.

Our working hours are Monday to Friday, 7.30 am to 5.00 pm & every other Saturday, 8.00 am to 1.00 pm.

What we can offer you:

We at Alsford pride ourselves on being a great place to work, through our values and family feel culture. In return, you will have every opportunity to progress within an expanding business.

The Job Package:

• Annual pay review
• In-house training
• Company’s life assurance of 4 x basic annual salary
• Discounted goods
• Cycle to work scheme
• Employee assistance program
• 33 days holiday (inclusive of bank holidays)
• Enhanced maternity and paternity pay
• Refer a friend scheme

Click apply today to begin your Alsford journey.

The Company

Alsford is a Builders' Merchant, supplying timber, tools, and building materials to Trade and DIY customers. Alsford Timber Ltd has been around since 1882 and is now the largest Timber and Builders’ Merchant in South East England, with 19 branches across Kent, Surrey, London, East Sussex, and West Sussex. We've spent over 130 years creating the Alsford brand you see today because, like you, we believe in building things to last.