Sales Associate PT-JOTT London Battersea Power Station

Battersea Power Station; London; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading company is seeking a Sales Associate for their store in Battersea Power Station. This part-time role involves providing excellent customer service, maintaining store operations, and achieving sales targets. The ideal candidate will be a brand ambassador, engaging with customers and ensuring their satisfaction.

Qualifications

• Part-time position, 14 hours per week, including weekends.
• Key role in customer service and store operations.

Responsibilities

• Ensure high customer satisfaction through excellent sales service.
• Provide thorough after sales service and follow through on customer enquiries.
• Achieve turnover and KPIs set by the company.

Skills

Customer Satisfaction

Sales Service

Communication

Job description

JOTT (Just Over The Top) - London Area, United Kingdom

About The Job

JOTT are looking to recruit a Sales Associate for their store in Battersea Power Station.

Part time 3 days including weekends

Hours: 14 hours per week

Job Description:

As a Sales Associate at JOTT, you play a key role in translating our brand DNA and our Story to our customers. You are the voice of JOTT and a true ambassador of the company, our products, values and our culture.

Under the leadership of the store management team, you will provide a high-quality service to our customers whilst maintaining the store in the best conditions and participate to store operations.

CUSTOMER RELATIONSHIP & SALES

• Ensure high levels of customer satisfaction through excellent sales service
• Take care of customers with enthusiasm and authenticity to retain them and grow the database
• Know perfectly the product offer, their features and benefits in order to propose a relevant selection of items adapted to each customer
• Provide thorough after sales service to clients i.e. follow through on alterations/sends, and written/telephonic correspondence regarding specific wishes, new deliveries, service/merchandise satisfaction, etc
• Assist with telephone enquiries and follow through thoroughly
• As a digital ambassador, use the tools provided to offer a seamless & personalized shopping experience (clientele) to your customers and increase the omnichannel performances of the store
• Achieve turnover and KPIs set by the company
  
  

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