Sales Associate (Part time/Full Time) - Bicester Village

Tala (We are Tala Ltd); Bicester; On-site; Confidential; Full time

Benefits offered by this job

28 days holiday incl bank holidays

Company pension Aviva

Employee discount after probation

Clothing allowance spending gift

TALA Uniform

Job summary

TALA is seeking a personable Retail Customer Assistant for our Bicester Village store on a fixed-term contract from 26 November to 27 January. You will greet customers, provide styling advice, handle inquiries, and process sales on the POS.

You will maintain appealing displays, assist with stock, follow brand guidelines, and work with the team to hit store targets while upholding health and safety standards. Fluency in English and a genuine passion for fashion are essential.

Qualifications

• Experience in a retail environment, preferably fashion/activewear.
• Excellent communication and interpersonal skills.
• Strong visual merchandising sense and attention to detail.
• Ability to multitask and work in a fast-paced store.
• Fluent in English for clear customer interactions.

Responsibilities

• Greet and assist customers, providing a friendly shopping experience.
• Offer product recommendations and styling advice based on preferences.
• Handle inquiries, complaints, and returns professionally.
• Process sales transactions using the store POS system.
• Maintain appealing store layout and display standards.
• Assist with stock replenishment and product organisation.
• Follow brand guidelines and keep fitting rooms tidy.
• Work as part of a team to meet sales targets and store goals.

Skills

Retail experience

Customer service

Visual merchandising

Communication skills

Teamwork

English fluency

Job description

TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic social, today we are a digital-first, multichannel women’s activewear brand with a multifaceted growth and retention strategy.

Following a £5m fundraise from world-class institutional investors and growing global media attention, TALA is entering an exciting new phase of growth, including the opening of two stores in London.

Now, we’re taking TALA beyond London, and Bicester Village, you’re next.

*This will be for a FTC from November 26 to January 27*

Tasks

Day to day this looks like:

Customer Service & Sales

• Embody and communicate the TALA brand philosophy, values, and culture to both internal and external customers.
• Greet and assist customers, providing a friendly and engaging shopping experience.
• Offer product recommendations and styling advice based on customer preferences.
• Handle customer inquiries, complaints, and returns professionally.
• Process sales transactions using the store’s POS system.

Merchandising & Store Presentation

• Maintain a visually appealing store layout, ensuring products are well-displayed.
• Assist with stock replenishment and product organisation on shelves and racks.
• Follow brand guidelines for store displays and promotions.
• Keep fitting rooms clean and organised.

Stock Management & Operations

• Assist in receiving, unpacking, and organising new inventory.
• Conduct stock checks and monitor inventory levels.
• Report damaged or missing products to management.
• Follow loss prevention and security procedures to prevent theft.

Housekeeping & Maintenance

• Ensure the store remains clean and tidy at all times.
• Follow health and safety guidelines in the workplace.

Team Collaboration & Training

• Work as part of a team to meet sales targets and store goals.
• Participate in staff meetings and training sessions to stay updated on brand trends and policies.

Requirements

About you:

• Experience in a retail environment, preferably in fashion, activewear, or wellness—but above all, a genuine passion for these areas is a must.
• Exceptional communication and interpersonal skills, allowing you to connect effortlessly with customers and inspire your team.
• A natural problem-solver—proactive, quick to learn, and able to thrive both independently and as part of a dynamic team.
• Strong visual merchandising instincts, with a keen eye for detail to keep the store looking stylish and on-brand at all times.
• Excellent multitasking skills, balancing customer service, sales, and store operations seamlessly in a fast-paced environment.
• Fluent in English (reading, writing, and speaking) to ensure clear and engaging customer interactions.
• Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.

Benefits

Some of our core benefits include:

• 28 days holiday a year inclusive of bank holidays
• You'll be automatically enrolled in our company pension scheme with Aviva
• Employee discount after probation period
• Clothing allowance spending gift
• TALA Uniform

About us

TALA is an activewear brand built to actively solve problems without creating new ones for people, the planet, or anyone else. Every collection prioritises functionality and thoughtful design, combining premium fabrics with multi-way versatility and flattering fits that deliver maximum impact with minimal effort. Each piece is crafted with attention to detail, ensuring women can look and feel their best with ease.

When founder Grace Beverley shifted from fast fashion to more sustainable options in her everyday clothing, she found a host of responsibly made options in every category other than activewear. Founding TALA in 2019, the proud female-led brand is on a mission to make consciously made active and off-duty styles accessible and inclusive without sacrificing performance or fit.

Read about TALA's people, purpose and product work here.

TikTok: @wearetala Instagram: @wearetala