Sales Associate (Part-Time)

TN United Kingdom; Birmingham; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate in Birmingham, where you will inspire customers and deliver exceptional service. This role offers a unique opportunity to grow within a global organization while being part of a community that values curiosity and integrity. You will help create memorable shopping experiences by providing top-notch customer service and maintaining high merchandising standards. With a supportive culture and tailored training, this position is ideal for those passionate about retail and customer engagement. Enjoy competitive benefits, including staff discounts and a bonus, as you embark on this exciting journey.

Benefits

50% Staff Discount

Competitive Salary

Bonus

Pension Scheme

Tailored Training

Qualifications

• Passionate about delivering a fantastic customer experience.
• Positive attitude and hands-on mentality.

Responsibilities

• Provide excellent customer service and maintain merchandising standards.
• Stay updated with current trends and follow operational procedures.

Skills

Customer Service

Communication Skills

Teamwork

Sales Skills

Education

High School Diploma

Job description

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Join us now for the chance to be part of an amazing team and provide our customers with a memorable shopping experience!

We’re looking for a passionate Sales Associate (perm, part-time) to join our The North Face team based in Resorts World, Birmingham.

As a Sales Associate, you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. This purpose unites us and guides our work every day.

The North Face is the premier exploration company in the world. We spark curiosity, dare to disrupt, create communities, and lead with integrity. We are a community of explorers, constantly seeking new ideas, places, and people to connect with.

Let’s talk about the role!

We believe our Sales Associates have a great opportunity to develop their full potential with us. We offer the support of a global organization while empowering our people to take responsibility at store level.

How you’ll make a difference

Our Sales Associates help deliver a memorable retail experience by:

• Providing the highest level of customer service, ensuring all customers are treated with respect
• Developing thorough knowledge of in-store products
• Maintaining merchandising standards according to brand guidelines
• Staying updated with current trends and the brand’s market position
• Following operational procedures in the store and stockroom

What makes you the perfect Sales Associate?

• You love interacting with customers and set a great example for the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive, can-do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have excellent written and verbal communication skills in English (another language is a plus but not necessary)
• You are flexible with working weekends, evenings, and holidays as needed

Previous experience is a plus but not necessary. What matters most is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that promote mental, physical, and financial well-being. Our benefits package is competitive, including a salary, bonus, pension scheme, and staff discounts (50% off!).

Additionally, you will have:

• Career ownership, allowing you to broaden your knowledge and experience across different brands
• A supportive, feedback-driven culture rooted in respect and integrity
• Tailored training, from induction to ongoing online and face-to-face sessions, to help you grow professionally and personally

Free to Be

We foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to creating a workplace that celebrates diversity, enabling our associates to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is dedicated to supporting disadvantaged groups and providing equal opportunities for all applicants and associates.