Sales Associate - Luxury Goods

Placements24; Southampton; On-site; GBP 8,100 - 11,000; Full time

Benefits offered by this job

Competitive salary & commission

Staff discount on luxury merchandise

Training & development opportunities

Career advancement within the brand

Staff incentives and rewards

Job summary

Placements24 is seeking a Sales Associate for a flagship store in Randburg, Gauteng, to deliver exceptional luxury shopping experiences. You will advise on style, guide clients through high-value purchases, and cultivate loyalty with a sophisticated clientele.

The role requires polished presentation, strong sales drive, and the ability to work flexible hours to meet demanding retail schedules in a premium environment.

Qualifications

• Experience in luxury retail or high-end client service.
• Exceptional interpersonal and communication skills.
• Passion for luxury goods and fashion.
• Ability to build rapport with diverse clientele.
• Proven sales performance.
• Impeccable grooming and sophisticated style.
• Flexible hours including weekends/public holidays.
• Proficiency with POS systems.

Responsibilities

• Engage customers with personalized service and style advice.
• Sell luxury products and meet sales targets.
• Build lasting client relationships and loyalty.
• Maintain premium store presentation and stock accuracy.

Skills

Luxury retail

Customer service

Sales targets

POS systems

Tools

POS systems

Job description

About the Role

Our client, a prestigious retailer of luxury goods, is seeking an elegant and persuasive Sales Associate to join their flagship store in Randburg, Gauteng . This role is dedicated to providing an unparalleled shopping experience for discerning clientele, driving sales of high-value items, and building lasting customer loyalty. You will be the embodiment of our brand's excellence, offering personalized styling advice, product knowledge, and exceptional service. The ideal candidate possesses a refined demeanor, a passion for luxury products, and a proven ability to connect with high-net-worth individuals. This is a unique opportunity to represent a renowned brand and thrive in a sophisticated retail environment. The position is based within the boutique in Randburg .

Key Responsibilities

• Engage with customers in a warm, welcoming, and knowledgeable manner, understanding their individual needs and preferences.
• Showcase and sell a range of luxury products, providing expert advice on style, fit, and product details.
• Build and maintain a loyal client base through personalized service and follow-up.
• Achieve and exceed individual sales targets and contribute to overall store performance.
• Maintain immaculate visual merchandising standards and ensure the store is presented to the highest luxury standards.
• Process transactions accurately and efficiently using the point-of-sale system.
• Develop a deep understanding of all product lines, brands, and current collections.
• Handle customer inquiries, feedback, and any potential issues with professionalism and discretion.
• Participate in inventory management, stock takes, and receiving of new merchandise.
• Represent the brand with the utmost professionalism and uphold its values at all times.

Requirements

• Previous experience in luxury retail sales or a high-end client service environment.
• Exceptional interpersonal and communication skills, with a confident and polished presentation.
• A genuine passion for luxury goods, fashion, and an understanding of high-end retail trends.
• Proven ability to build rapport and establish strong relationships with diverse clientele.
• Strong sales acumen and a track record of meeting or exceeding sales goals.
• Impeccable grooming and a sophisticated personal style.
• Ability to work flexible hours, including weekends and public holidays, as required by retail operations.
• Proficiency with point-of-sale (POS) systems.
• Reside in or be able to commute easily to Randburg, Gauteng .
• A team-oriented approach and a willingness to contribute to a positive store atmosphere.

Benefits

• Competitive salary and commission structure based on performance.
• Generous employee discount on luxury merchandise.
• Opportunities for training and development within the luxury retail sector.
• A stimulating and aesthetically pleasing work environment.
• Potential for career advancement within a prestigious brand.
• Staff incentives and rewards for outstanding performance.
• Benefits package including medical aid and pension contributions.