Sales Associate - Keyholder

Michael Kors; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Clothing allowance

Job summary

Michael Kors is seeking a proactive Retail Sales Associate to join our Stratford team. You will engage customers with fashion expertise, build relationships, and contribute to a welcoming store environment.

As a Michael Kors Ambassador, you’ll leverage clienteling tools and product knowledge to drive sales while maintaining store presentation and stock presence. A collaborative, energetic attitude is essential to thrive in our fast-paced retail setting.

Qualifications

• Experience in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Ability to work as part of a team to deliver excellent customer service.

Responsibilities

• Lead by example as a Michael Kors Ambassador, providing exceptional customer experiences to drive loyalty.
• Maintain client communication using clientelling tools and apps.
• Maintain floor presence and keep stock organized and accessible.
• Collaborate with management to drive store performance and success.
• Utilize product knowledge to advise customers with confidence and passion.
• Understand business results and opportunities to drive sales.

Skills

Sales experience

Customer service

Communication

Teamwork

Tech-savvy

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Sales Associate - Keyholder, Stratford

Who You Are:

You bring enthusiasm for fashion and thrive in a dynamic retail environment. As a Michael Kors Ambassador, you represent the brand’s values with professionalism and integrity. You’re committed to creating inclusive, welcoming experiences for all customers, using strong communication, teamwork, and a proactive mindset to navigate challenges with energy and optimism.

What You’ll Do:

• Lead by example as a MK Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication using all available clientelling apps and tools.
• Maintain floor and stock presence.
• Build and maintain effective communication with the management team to drive store performance.
• Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
• Understand business results and opportunities to drive sales.

You’ll Need to Have:

• Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience.
• Capability and desire to collaborate and inspire all fellow team players to work together to achieve results.
• Technological proficiency, with the ability to leverage technology to drive sales and customer experience.
• Local language preferable and effective communication skills.

What We Offer:

• Competitive compensation package
• Clothing allowance

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.