Sales Associate - Home

Liberty.; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading retail establishment in London seeks Sales Associates for its Cook & Dine and East gallery divisions. This role involves engaging customers with outstanding service, demonstrating a strong product knowledge, and achieving sales goals. Ideal candidates should exhibit a customer-centric approach and a drive for excellence in a dynamic retail environment.

Qualifications

• Excels in achieving personal goals.
• Strong performance and customer focus.
• Up to date with current trends.

Responsibilities

• Provides service excellence to maximize sales.
• Engages with customers and demonstrates product knowledge.
• Operates the till efficiently and resolves customer problems.

Skills

Customer centric focus

Drive for excellence

Product knowledge

Job description

Job Description

Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our Home department is the place be for those searching for that unexpected gem.

We are on the lookout for Sales Associates to come on board and join us across our Cook & Dine, East gallery and Liberty London divisions, so if you’re inspired by interiors and obsessive over homeware, carry on reading.

Key Responsibilities

Service for Sales: Provides service excellence to maximise sales

• Is visible on the floor
• Acknowledges all customers to the department
• Engages with customers by approaching them and initiating conversation
• Asks open ended questions to establish customer needs
• Confidently demonstrates product knowledge
• Maximises sale by offering additional products and services
• Overcomes objections by offering alternatives
• Operates till efficiently
• Informs customer of current events and promotions
• Takes every opportunity to promote and open Liberty Loyalty Card
• Takes personal responsibility for ensuing customer problems are resolved
• Creates further selling opportunities by taking customer details and contacting them to give them a reason to return

Knowledge, Skills and Abilities

• Excels in achieving personal goals
• Consistently delivers a great performance
• Has a strong customer centric focus
• Works well with others.
• Demonstrates a real drive for excellence
• Up to date with current trends and relevant brands.