Sales Associate | Full time | Manchester Airport

Reiss Limited; Manchester; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Seasonal wardrobe allowance

Employee discount

Commission scheme

Employee Assistance Programme

Health plan

Fitness discounts

Parental pay

23 days annual leave increasing to 25

Employee referral scheme

Career development

Job summary

Reiss Limited in Manchester Airport is seeking a Sales Associate to join our store on a permanent, full-time basis. You will deliver premium customer service and support management to hit sales and operational goals.

As a Reiss Brand Ambassador, you will know our products inside out, maintain store standards and work as part of a team in a fast-paced retail environment, ensuring a high-end customer experience.

Qualifications

• Experience in a customer-facing environment.
• Excellent written and verbal communication skills.
• Ability to adapt to changing priorities in a fast-paced retail setting.

Responsibilities

• Deliver premium and tailored customer service.
• Provide in-depth knowledge of the brand and products.
• Communicate effectively with customers, team, and management.
• Maintain visual standards of the store.
• Act as a Reiss Brand Ambassador.

Skills

Customer service

Communication

Teamwork

Upselling

Retail

Flexibility

Organisational skills

Job description

What’s the role about?

As part of our Retail team, you’ll be joining our store in Manchester Airport as our Sales Associate, on a permanent, full-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer’s eyes
• Excellent customer service skills
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Generous employee discount
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service
• Employee referral scheme
• Career development opportunities

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.