Sales Associate - Childrenswear Designer (Full Time & Part Time)

TN United Kingdom; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Associate - Childrenswear Designer in London. The role involves providing exceptional customer service, maintaining high retail standards, and adapting to various challenges within the store. Ideal candidates will have strong communication skills, sales experience, and a proactive approach to customer needs.

Qualifications

• Excellent communicator, able to engage positively with a diverse customer base.
• Experienced in sales and customer service, proactive in providing additional services.
• Flexible and adaptable to business needs.

Responsibilities

• Create memorable customer experiences by building rapport and sharing product knowledge.
• Conduct sales, refunds, and exchanges, guiding customers to suitable alternatives.
• Maintain high retail standards by replenishing stock and organizing displays.

Skills

Communication

Customer Service

Sales

Problem Solving

Flexibility

Job description

Social network you want to login/join with:

Sales Associate - Childrenswear Designer (Full Time & Part Time), London

Client: Selfridges

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 694a375417fa

Job Views: 3

Posted: 21.05.2025

Expiry Date: 05.07.2025

Job Description:

Sales Associate - Childrenswear Designer (Full Time & Part Time)

Job Introduction

As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do; you will be an expert on all things Selfridges and the go-to person to help our customers. You are fully knowledgeable about everything in the store, including the latest products, events, and services that only Selfridges can offer.

This advert reflects vacancies across Burberry, Gucci & Dior Designer Childrenswear.

As a Sales Associate, you will:

• Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge, and catering to customer needs.
• Conduct sales, refunds, and exchanges, helping the customer find suitable alternatives or guiding them to our online services.
• Maintain high retail standards by selling, replenishing stock, organizing rails, and hosting.
• Be receptive to customer feedback and use it to improve service, sales, and retail standards.
• Manage stock in your department, including unpacking deliveries, conducting audits, and maintaining the stock room.
• Adapt to daily challenges; the role may require working across different departments, bringing your service excellence and teamwork skills.
• Stay ahead of trends by expanding your product and competitor knowledge.
• Follow health, safety, and security procedures, actively preventing stock loss.
• Support the interview process with competency and strength-based questions, with assistance available at every stage.

A bit about you:

• Excellent communicator, able to engage positively with a diverse customer base.
• Well-informed about products, trends, and competitors, with a willingness to learn through training.
• Experienced in sales and customer service, proactive in providing additional services.
• Capable of replenishing stock, maintaining standards, and inspiring colleagues.
• Problem solver, able to resolve issues effectively and adapt to each customer’s needs.
• Flexible and adaptable to business needs, willing to take ownership beyond role expectations.
• Reliable and respected, embodying our values.

This role requires flexibility, and team members are expected to adapt to changing business needs.