Sales Associate | Bicester Village (40 Hours)

FashionUnited Group; Bicester; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Seasonal business wear allowance

Rewarding commission structure

Wellbeing and financial support through the Employee Assistance Programme

Low monthly cost health support

Fitness discounts

Enhanced parental pay

23 days annual leave, increasing to 25 days after 2 years’ service

Job summary

FashionUnited Group is hiring a Sales Associate for their Bicester Outlet store in the United Kingdom. This permanent role focuses on delivering exceptional customer service and supporting sales operational goals. Ideal candidates will have a passion for premium products and experience in customer-facing roles. The position offers various benefits, including commission structure, annual leave, and wellbeing support.

Qualifications

• Previous experience in a customer-facing environment.
• Good written and verbal communication skills.
• Flexibility and ability to adapt to changing priorities.

Responsibilities

• Delivering a premium and tailored customer service experience.
• Acting as a Reiss Brand Ambassador.
• Communicating appropriately and effectively with customers and team members.

Skills

Customer service

Communication skills

Organizational skills

Team player

Job description

Role Overview

As part of our Retail team, you’ll be joining our store in Bicester Outlet as our Sales Associate, on a permanent basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer’s eyes
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service

Location

England, United Kingdom of Great Britain and Northern Ireland

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.