Sales Associate

FashionUnited Group; Greater London; On-site; GBP 28,275 - 30,000; Full time

Benefits offered by this job

Employee discount

Career progression

Volunteer day

Learning & development

Social events

Diversity initiatives

Ambassador Programme

Job summary

Kate Spade is seeking a Stylist in the United Kingdom to help customers express their personal style and imagine how Kate Spade pieces can elevate their wardrobe.

You will greet guests, deliver styling advice, assemble complete looks, and guide purchase decisions while maintaining deep brand knowledge and an engaging service that encourages return visits.

Qualifications

• Retail experience in fashion preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn omni/virtual selling.

Responsibilities

• Greet guests warmly and confidently while showcasing product knowledge.
• Listen to understand customer needs and ask insightful questions.
• Provide styling advice and create complete looks.
• Guide customers through purchase decisions and ensure a seamless checkout.
• Encourage repeat visits and promote brand loyalty.
• Maintain stockroom organization and POS accuracy.
• Share feedback constructively within the team.

Skills

Selling skills

Retail experience

Multitasking

Social media awareness

English proficiency

Job description

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.

Customer Engagement & Styling

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy seasons, and high‑traffic retail days (including but not limited to public holidays).

What Kate Spade can offer you

• An inclusive, innovative, and fun working environment
• Internal mobility & career progression
• 1 paid volunteering day per year and opportunities to volunteer with global projects.
• Learning & development opportunities with our Ambassador Programme
• Regular social events
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
• Attractive employee discount
• Compelling incentive programme

£28,275.00 - £30,000.00

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.