Sales Associate

TN United Kingdom; Derby; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading sportswear brand is seeking a Sales Associate to enhance the customer experience in-store. This role involves engaging with customers, achieving sales targets, and promoting premium products. Join a fast-paced environment where you can build a career with a commitment to quality and innovation.

Benefits

Opportunity to build a career with a fast-paced, high-growth brand.

Qualifications

• Ability to thrive in a sales-targeted environment.
• Excellent written and oral communication skills.
• Friendly, positive attitude.

Responsibilities

• Greeting and serving customers entering the store.
• Providing excellent customer service.
• Identifying opportunities for upselling and add-on sales.

Skills

Sales-targeted environment

Teamwork

Communication

Problem-solving

Positive attitude

Job description

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About Castore

Castore exists to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, a principle deeply embedded in our DNA. We utilize advanced engineering and unique technical fabrics to create the highest quality sportswear for athletes demanding the best. Our designs focus on innovation and include features to optimize athletic performance in all conditions.

The founders aim to establish Castore as a globally respected brand committed to engineering top-quality sportswear, continuously seeking innovation and performance enhancement.

In a market dominated by mass-market brands, Castore aspires to be the premium alternative and the brand of choice for discerning athletes.

The Role

A Sales Associate plays a vital role in our stores, working with a dedicated team, engaging with premium products, customers, and achieving daily targets.

Your goal is to deliver the ‘Castore experience’ to customers, informing them about our products and driving service and sales.

Responsibilities

1. Greeting and serving customers entering the store.
2. Acting as a brand ambassador for Castore.
3. Providing excellent customer service.
4. Advising and assisting customers.
5. Handling complaints or escalating serious issues to the manager.
6. Conducting customer transactions.
7. Replenishing stock on shelves.
8. Assisting with store deliveries.
9. Monitoring and reporting on KPIs such as in-store orders and e-receipts.
10. Identifying opportunities for upselling and add-on sales.

Skills & Qualities

• Ability to thrive in a sales-targeted environment.
• Capacity to work independently or as part of a team.
• Excellent written and oral communication skills.
• Initiative in problem-solving.
• Friendly, positive attitude.

What We Offer

• Opportunity to build a career with a fast-paced, high-growth brand.

Please note: If you are not a passport holder of the country for the vacancy, you may need a work permit. Check our blog for more information.

Bank or payment details should not be provided when applying. All applications must be made via the 'Apply now' button.

Created on 23/05/2025 by TN United Kingdom