Sales Assistant - WHSmith Norwich Hospital

WHSmith Careers; Norwich; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith Careers in Norwich Hospital is seeking a 15 hour Sales Assistant on a three-day pattern to deliver exceptional customer service, stock replenishment, and attractive visual merchandising. The role requires reliability, flexibility for early opens and late closes, and a proactive approach to store standards.

You will work as part of a team, helping customers have an outstanding shopping experience and contributing to overall store success.

Qualifications

• Candidate should deliver friendly, helpful service to customers.
• Experience in stock replenishment and store presentation is preferable.
• Able to work independently and as part of a team to meet store standards.

Responsibilities

• Provide exceptional customer service to all customers.
• Carry out stock replenishment and keep areas tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Support colleagues as part of a team to meet store goals.

Skills

Customer service

Stock replenishment

Visual merchandising

Team player

Job description

Role details:

15 hour sales assistant contract across 3 set working days in WHSmith Norwich Hospital (M&S Available Here) branch. Working pattern as follows:

• Tuesday: 7:00am-12:15pm
• Wednesday: 7:00am-12:15pm
• Friday: 12:00am-17:20pm

Flexibility preferred to be available for 7am opens/8pm closes based on sickness/holiday, overtime possible to cover this.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.