Sales Assistant - Trafford Centre (New Store Opening)

Charles Tyrwhitt; Manchester; On-site; GBP 20,000 - 30,000; Part time

Job description

The Role:

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for Sales Assistants who will be working in our brand new store in Trafford Centre, opening this November!

There are various contracts available at 16, 12 and 8 hours per week (some overtime may also be available). Candidates must be flexible to work on weekends, and some weekday availability is also desirable. Please confirm your full availability in your application.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximizing sales and KPI targets. Customer service is really important to us, so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues, which will build towards the efficiency of the team and store’s success.

You’ll be expected to perform some stock-related tasks, such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there are also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive, and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

What you can expect from us:

As well as all the core benefits, UK Retail colleagues also get the following:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
• We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities, and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service, and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.