Assistant Store Manager

Phase Eight; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a talented Assistant Store Manager to join their flagship store in Manchester. In this dynamic role, you will enhance customer experiences and drive sales performance. Your leadership will inspire a team dedicated to delivering exceptional service while maintaining a commercial focus. With a supportive environment and a range of benefits, this position offers a fantastic opportunity for personal and professional growth. If you are passionate about retail and ready to make an impact, this role is perfect for you.

Benefits

Free clothing allowance

70% off staff discount

Up to 34 days holiday entitlement

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Qualifications

• Customer-centric and thrive in a fast-paced environment.
• Motivated to coach and upskill high performing teams.

Responsibilities

• Lead by example and ensure outstanding customer service.
• Assume managerial duties in the absence of the Store Manager.

Skills

Customer Service

Team Leadership

Sales Management

Coaching

Job description

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Direct message the job poster from Phase Eight

We are Phase Eight - the go-to destination for empowering, feminine styles that inspire.

We are looking for a talented Assistant Manager to join us in our flagship store in Manchester. As Assistant Manager, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.

What you'll do:

• Lead by example and ensure the delivery of outstanding customer service
• Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
• Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
• Assisting the Store Manager in delivering the Phase Eight vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged

Who you'll be:

• Customer-centric and thrive in a fast-paced environment
• Motivated to coach and upskill high performing non-management teams within the team
• A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
• Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.

What's in it for you?

It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• 70% off staff discount
• Up to 34 days holiday entitlement
• Financial and Wellbeing support
• Enhanced Maternity package
• Virtual GP service - 24/7
• Plus much more!

We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Management, and Customer Service

• Industries

  Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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