Sales Assistant – Southfields

faraonline; Greater London; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee assistance program

Enhanced sick pay

28 days holiday including bank/public

Employee discount

Birthday day off after 2 years

Job summary

FARA Southfields is seeking a motivated Sales Assistant to join a busy charity shop in London. You will support the Shop Manager and team in day-to-day operations, ensuring a smooth, friendly shopping experience.

The role suits someone with retail experience and a positive, proactive approach, with shifts of 7.5 hours and a 30-minute break. Knowledge of children’s merchandise is a plus, and you’ll be based at SW19 6NW.

Qualifications

• At least 1 year of retail or related experience.
• Excellent communication and interpersonal skills.
• Strong team player with a collaborative mindset.
• Organised, efficient and proactive.
• Positive attitude and a customer-first approach.
• Ability to assist team with shop duties including lifting.

Responsibilities

• Sort and prepare donations for sale.
• Price clothing items.
• Create eye-catching shop displays.
• Handle cash and operate the till.
• Foster a welcoming atmosphere for customers.
• Address customer queries and resolve issues.
• Build connections within the local community.
• Stay informed about products and promotions.

Skills

Communication

Interpersonal skills

Team player

Organised

Customer service

Job description

FARA Southfields store is recruiting a full time Sales Assistant. As a Sales Assistant, you will join a vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything that we do. FARA has 39 Charity Shops, helping disadvantaged children and young people in Romania for the last 30 years. Join us and be part of a team that makes a real difference every day!

The Role:

We are looking for a motivated and friendly full-time Sales Assistant to support our Shop Manager and team in the smooth day-to-day running of our busy shop. This role is ideal for someone who enjoys a dynamic and varied work environment.

Key Responsibilities:

• Sort and prepare donations for sale
• Price clothing items
• Create eye‑catching shop displays
• Handle cash and operate the till
• Foster a welcoming atmosphere for customers
• Address customer queries and resolve issues
• Build connections within the local community
• Stay informed about our products and current promotions

The Candidate:

• At least 1 year of retail or related experience
• Excellent communication and interpersonal skills
• Strong team player with a collaborative mindset
• Organised, efficient, and proactive
• Positive attitude and a customer‑first approach
• Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks
• Having some knowledge of children’s merchandise is desirable
• Reside within 45 minutes of the shop
• Location: FARA Southfields, SW19 6NW
• Shop Opening Hours: 10:00 – 18:00
• 7.5‑hour shifts with a 30‑minute unpaid break

What We Offer:

• Employee assistance program
• Enhanced sick pay subject to conditions
• 28 days holiday including bank and public holidays
• Employee discount (subject to conditions)
• Birthday day off after 2 years employment

If you are passionate about working in a charity retail environment and making a difference, we’d love to hear from you!

Join us at FARA Southfields and be part of something special!