Sales Assistant

LLOYD'S REGISTER INTERNATIONAL; Beeston; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

38 days annual leave

Staff discount 25%

Pension with employer contribution up 

Health cash plan

Cycle to work

24/7 Virtual GP

Job summary

British Heart Foundation in Beeston is seeking a Sales Assistant for a part-time role (7 hours per week) in our busy clothing store. You will deliver first-class customer service, assist with donations, handle till operations, and help merchandise stock while supporting the E‑Commerce team.

The role is 18+, physically demanding, with weekend/bank holiday shifts on a rota. Join a values-driven, charity‑led team focused on sustainability and community impact.

Qualifications

• Retail or service experience is not essential.
• Passion, energy and delivering excellent customer service are valued.
• Comfortable guiding volunteers on the shop floor.

Responsibilities

• Engage with customers and promote the charity's mission.
• Organise and merchandise donated stock to maximise sales.
• Collaborate with the E-Commerce team to boost online sales.
• As a Keyholder, keep the store running when managers are off duty.

Skills

Customer service

Teamwork

Adaptability

Tech-savvy

Tools

Till

PC

Smartphone

Email

Job description

The opportunity

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further - join us as a Sales Assistant in Beeston

This is a part time role working 7 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

What does this role involve?

As a Sales Assistant you'll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we're looking for someone who will deliver a first class customer service experience. It's a fun, fast-paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charity's mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales
• As a Keyholder, you'll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You'll need to be 18+ years old to apply for this role.

Please note, this role can be physically demanding and will involve lifting large pieces of furniture / moving a high volume of donation bags.

What are we looking for?

• Previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
• You'll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
• Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
• Attention to detail in everything you do
• Positive, creative, confident, customer service focussed and passionate about sustainability
• You'll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.

What's important to us?

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.

Belonging at BHF

BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.

Why join the BHF?

Our generous staff benefits include:

• 38 days annual leave (plus the option sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

What do I need to know?

Inclusivity Matters

We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly

Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.